Reviews for Sultans of Shave Palais Renaissance Best Barbershop in Singapore
Alex Ng
5
I have been coming to Sultans of Shave at Palais Renaissance since 2023, and it has consistently been an excellent experience. My stylist, Hannah, is highly skilled, attentive, and always delivers exactly what I ask for. She takes great care in her work, and I leave every session feeling refreshed and well-groomed.
The service here has always been professional, friendly, and reliable. The team makes me feel welcome on every visit, and the environment is stylish and comfortable — a true premium grooming experience.
Special thanks to Hannah for her consistent excellence. I highly recommend her and the Sultans of Shave team to anyone looking for quality grooming and great service
gary lim
5
I’ve been getting my haircuts at Sultan of Shave for the past 10 years, even back when they were still at Orchard Central before relocating to Palais Renaissance. The service has always been exceptional, and that’s why I keep coming back.
I always go to Wei Ling—she truly understands my hair and is very honest with her style recommendations based on its condition. That level of honesty and professionalism makes a huge difference, and I always walk out feeling great about my cut.
Consistently five stars from me. Highly recommended!
Lim Kok Hwa
5
Easy and user friendly booking system thru their website . Had a deluxe haircut done by Barber Hannah. Very satisfied with the haircut. Due to my Asian head shape Hannah suggest not to cut too short at the sides as the hair there tends to stick up. She also give me tips on how to style my hair so that it stays neat the whole day. Overall very happy with the experience at Sultan of Shave Palais.
ビクタージュニア
5
“I wanted to try getting a haircut in Singapore, so I just walked in! Even though I can’t speak English at all, they understood the style I wanted through a translator, which was really great.
My haircut was done by a female stylist, Kris. She doesn’t speak Japanese either, but she carefully checked with me step by step about what I wanted, so I think Japanese customers can also feel safe and comfortable trusting her with their hair. I’ll definitely come again 😊”
davis gareth
1
I had the misfortune of visiting the Sultans of Shave at Palais Renaissance, and it was, without exaggeration, one of the most infuriating and incompetent experiences I’ve ever endured at a so-called “premium” barbershop. This place is a sham, marketing itself as an upscale men’s grooming haven while delivering a service that’s worse than a budget haircut at a local HDB stall. Save your money and avoid this overpriced, arrogant, and utterly deplorable establishment.
Booking an appointment was the first red flag. I had to chase them relentlessly via WhatsApp, sending multiple messages just to secure a slot. Their lack of responsiveness was a harbinger of the unprofessionalism to come. Upon arrival, I was greeted by tiny, uncomfortable seats that felt like an afterthought in their pretentious setup. Worse, the staff were shockingly rude, failing to even acknowledge my presence. No greeting, no courtesy—just a cold, dismissive vibe that set the tone for the disaster ahead.
The appointment itself started late, with no apology or explanation offered for the delay. I had explicitly instructed the barber, Hannah, to handle my moustache with care. After seven weeks of careful growth, I wanted a light trim to maintain its volume and explicitly told her to leave the sides untouched. What followed was nothing short of a travesty. Hannah, displaying either gross incompetence or a complete disregard for instructions, proceeded to butcher my moustache, shaving off most of it without a second thought. It’s frankly questionable whether she even understood basic English, given how blatantly she ignored my clear directions.
Horrified by the carnage unfolding on my face, I had to cut the session short and leave, but not before witnessing the staff’s complete lack of remorse. They showed zero understanding of the magnitude of their screw-up, offering no apology or attempt to rectify the situation. To add insult to injury, they had the audacity to charge me full price for this facial massacre. I reached out via WhatsApp to express my frustration, only to be met with stone-cold silence—further proof of their arrogance and utter disregard for customers.
Sultans of Shave is a scam, plain and simple. They hide behind a veneer of sophistication while employing inept barbers who can’t follow basic instructions and rude staff who treat customers like inconveniences. You’d get a better, more respectful experience at a neighborhood HDB barber for a fraction of the cost. This place is a rip-off, run by people who clearly don’t care about their craft or their clients. I wouldn’t recommend this shambolic excuse for a barbershop to my worst enemy, and I sincerely hope their abysmal service leads to the bankruptcy they so richly deserve. Stay far, far away.
Thomas Sikic
3
I do not recommend beard trim there.
Cuthbert Yeo
5
Got my haircut from Mr Abdel Illah! Superb service and felt so recharged after the haircut 👍🏻 will be back when I need to look good feel good 😎👍🏻👍🏻 …
Rehan Amarasuriya
5
Really happy with the look , Great service , great cut with Kris ! Will be back ;)
Darren Lin
5
I love the fact that Mr. Jack gives a good and fast haircut so I can move on with my day. With his experience of 2 decades in this industry explains why he's so precise and outstanding as he knows exactly what he's doing. Excellent service and an amazing experience with him here.
M Leong
5
I would like to commend Jack from Sultan of Shave he gives me a good head massage after my wash. He is attentive and has good attitude. I felt so good after my hair do. Thanks bro! 👍🏻 …