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Rating Summary

3.9

15 reviews

5
87%
4
100%
3
87%
2
73%
1
60%

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Reviews for Stussy Chapter Singapore

Alexander Wood

Alexander Wood

5

Super friendly workers who helped out with sizing & selection. Beautiful store with wide selection of the latest collection. Must come!

Walter Kovacs

Walter Kovacs

1

Same as every other Stussy location just rude staff. Too “cool” to do their job 🙄 they look you up and down but nobody even acknowledges you or greets you. They must have had a delivery today because they had clothes spread all across the display. It looked really messy and unprofessional. The staff were too busy labelling things to be able to answer any queries. I would not waste my money on a brand that thinks it’s “cool” to treat customers as an inconvenience

Patrick Lee

Patrick Lee

5

Better act quickly. Some very good pieces are available here, especially the exclusive Singapore branded items. They are selling out quickly.

David Paulus

David Paulus

5

the customer service was good and the sales person kindly help us with the sizes and demonstrated it. We got free stickers as well!! but the price was not family friendly tbh.

Paul Sabado

Paul Sabado

5

I visited the shop twice as a tourist and I always had a great time. Staff will even let you know which color or item is cooler for your skin tone. Their fashion taste is just amazing. You cannot wear the t-shirts yes, but they can hold it for you to see in the mirror if it fits you great. Just ask them! They are very friendly!

Raba Ohana

Raba Ohana

5

Jessie and Alvin were so helpful! Although I didnt get the Stussy Singapore shirt, they had a great range of apparel and accessories in stock. It’s a beautiful store and the staff are very nice.

Benno W. Putuhena

Benno W. Putuhena

5

Nice shop with plenty of choices We love it!

Bensen Hsu

Bensen Hsu

1

Really bad experience. I bought the cloth yesterday and then came back home to wash it, after that, the cloth came unstitched, the thread has come loose. With such an apparent quality issue, I asked them for an exchange, they refused and said it is not their problem, and it’s the manufacturer’s problem. Also, they do not allow you to try it in the store, so you never know how it looks when wearing it. I also bought many other clothes from other brands yesterday, I washed them all the same, none of them has such bad quality. Neither do my previous clothes. The staff working there are very mean and unfriendly. Do not buy anything there, or you will be like me, regret it.

Ayush Sevak

Ayush Sevak

5

Huge shoutout to Jess for the incredible service, awesome store. I was dead set on getting 2 specific t shirts from Stüssy but found out they were from the last collection and sold out. I was extrmely indecisive and took ages to finally decide on one I loved (body scan design), expecting some kind of contempt for taking so long haha, but she was extremely understanding and helpful throughout. Even if you don’t walk away with some clothes I’d recommend getting one of the sick keychains or caps they have. Cheers

chasia lee

chasia lee

1

I recently visited a Stüssy store and was quite disappointed by the customer service experience. The staff were unwelcoming and appeared dismissive, offering no greeting or acknowledgment upon entry. I felt looked down on, as if judged for not fitting a certain image, which created a very uncomfortable atmosphere. There was a noticeable lack of professionalism, with some staff giving unfriendly looks and treating customers with a sense of arrogance. Furthermore, I was surprised to learn that trying on clothes or even touching certain items was not allowed. This made it difficult to shop with confidence or enjoy the experience. As someone who genuinely appreciates the Stüssy brand and its designs, I feel that the poor customer service is damaging to your reputation. I strongly encourage management to consider better training for the staff, as respectful and inclusive service is essential to maintaining loyal customers and upholding the image of a high-quality brand.