Reviews for SPARKLE

Pearl Yeo

December 31, 2025

5

good service by the counter ladies

Wongleeyih Wongleeyih

December 31, 2025

5

The staff there is very good, good service and professional ability, the staff also look very friendly

c

December 31, 2025

1

Honestly, I am not someone who usually leaves negative reviews, but this experience was extremely upsetting and embarrassing. During payment, my card was declined twice while I was calmly handling the situation with a female staff member. She behaved professionally throughout and did nothing wrong. However, a male staff member suddenly barged into our interaction and loudly shouted, “Sorry, no money.” His comment was completely unnecessary and deeply humiliating, especially as it was loud enough for other customers nearby to hear. Situations involving payment issues should always be handled with discretion and sensitivity, not announced publicly. As someone who works in the customer service industry, I understand how important professionalism, respect, and empathy are when dealing with customers. The female staff member demonstrated this, but the male staff member’s behaviour reflected a serious lack of training and awareness. This incident has made me question how SPARKLE trains and manages its staff when it comes to basic customer respect. I sincerely hope management addresses this issue and ensures all staff understand the importance of handling sensitive situations appropriately, so no other customer has to experience the same embarrassment

Courtney Chng

December 31, 2025

5

Service by the staff is good and the number of mxtx blind boxes like tgcf and mdzs are plentiful! The prices were also pretty good and not marked up like crazy

Essper Tan

December 31, 2025

5

The shop quite big and good location to get some toys/shoes/accessories stuff. Worth the visit