Shuang Li done a good massage for me . Highly recommend.
Sue Lim
5
Shuang Li was patient, very attentive and demonstrated genuine care for customer’s preferences. Recommended! Thank you.
Lynn
1
I went for their bojin facial first trial session at $38 on 4 August 2025 and did not have a good experience at all. I wish I could give zero stars.
My own facial package elsewhere had ended and I was looking for a new place. I chanced upon this promotion online and booked an appointment. It was great that they had an availability on the day itself as I was nearby, but maybe it should have rang alarm bells in me as to why their appointment slots were so readily available. I hate hard selling and would never patronise a place which does so, but they promised me the following: "No, there's absolutely no hard-selling involved. Our goal is to provide a comfortable and informative experience. You’re free to decide based on what you feel is suitable, no pressure at all."
The therapist was ok. She offered me an ampoule during the facial but she did not hard sell. The facial was also satisfactory.
However, the receptionist/sales person posed a huge problem.
1) There was hard selling and I did not feel comfortable at all. When I gave feedback subsequently, the company responded with: "Regarding the hard-selling concern, we have reviewed our front desk CCTV footage and noted that the sales conversation lasted under 5 minutes. Based on the recording, our staff posed a brief question about your interest in our services, and upon your polite decline, did not pursue further."
This defensive reply is totally false. When I refused the "first time customer special offer", the staff came up with two other "special" packages and kept pressuring me to purchase. When I refused to purchase any packages, they pursued on why I was not purchasing the package and kept pressing me for the reason why.
2) After seeing my IC, the receptionist/sales person insisted on calling me by my Chinese name. During the whole conversation, they kept calling me by my Chinese name. I have already said to address me by my English name, I do not understand why the staff is so insistent that I have to be called by my Chinese name on my IC? Is he insinuating that my English name is fake? My friends all address me by my English name so why does this particular shop have so many problems in addressing people with their preferred name?
3) The staff also insisted on having my IC, which i did not have the hard copy then as the appointment was booked pretty last minute. But I was willing to show my Singpass and showed my Singpass eventually as well. However, he was doubtful of my ?identity and kept trying to double check if I was truly a first time customer. What kind of attitude is this? Doubting your customers?
Yes, I was truly a first time customer, but also a last time customer.
Please delete all my information from your company's system. I do not wish for my information to remain in the system of an unethical company.
Do not come to this shop if you do not want hard-selling and defensive poor service.
Amanda Wong
5
Shuang Li was great - she could identify my pain points and areas that were tight and address it accordingly. Also she’s very friendly, so I enjoyed my session thoroughly!
Yvonne Goh
5
Booked a massage through their promotion advert on Instagram. Nice ambience but lights in massage room could be dimmer . Overall experience was good . Chris, the therapist was pleasant, patient and calm in explaining the massage treatment and its benefits. Pink, the outlet manager was very welcoming and put you at ease . Would recommend this outlet ..
Tessa Prieto
5
Went for a trial gua sha facial over the weekend: VERY relaxing and effective—afterwards, my skin looked hydrated, tight, and bright. Staff were very polite, efficient, and THEY DIDN'T HARD SELL. They don't need to—it was a very pleasant experience, will definitely come back. If you are considering, ask for Pei Ling!
Arcely Briones
5
I visited here 3x already and bought a package of 5sessions. Their masseuse are good I got relaxed after 1session, my body and shoulder pain are gone.I also want to express my gratitude to the Manager Ms Pink for being kind to explain my sessions and how could i obtain a promo. I recieved excellent service..highly recommend Spacio Wellness with Traditional Chinese massage. God bless.
JC
5
TCM massage was great, Shuang Li was very skillful and enjoyable to chat with during the session. Thank you!
Shannon Sia
5
Tina was very experienced and kind ! I have digestive issues & knew that beforehand but as she was massaging my neck she could tell i stay up late usually 😅 TCM massages are no pain no gain right HAHA but i could definitely feel the spots that were especially painful (indicating an issue) became less painful after massaging it for awhile ☺️
she also massaged my stomach area for me specially since she knew i had digestive issues :’) thank you tina !!!!
ada Chua
5
Kelly did a good massage with me,i high recommend come centra point to do body massage.