Reviews for Smiggle

Bon Randy

September 12, 2025

1

26 June 2024 at abt 4pm I was with my foreigner friend who went in to Smiggles @ Orchard mrt with his family to buy bags for his daughters. I saw him asking for assistance from the staff to check on the bags the daughters and the staff approached him with a very hostile look. The way she spoke was not friendly either... Really embarrassed on the way a foreigner was treated by our service people here. I hope Smiggle will look into your service quality to everyone.

Merry Ledyana

September 12, 2025

1

the sales clerk serving and also the cashier were angry when asked for the discount they gave, because the marking of discounted items was irregular, when asked their faces scowled and their high tone gave them to explain. May be you muat training your employee to talk and serve more nicely

duma pasaribu

September 12, 2025

1

The cashier here is very not polite at all and show us a rude gesture, we are customer want to buy dont you treat customer like a beggar!! I just come here on 12.50 asking for the price and discount mention in the section and she treat us not in a good gesture. Not recommended to spend yor money here. I cancelled to buy their product!

akhai lim

September 12, 2025

1

Incidecent happen at Smiggle Outlet @ Ion Orchard around 28 Sept 2023 approx. 12 noon. There are 2 sales girls. One chinese and one malay. This chinese sales person is very impolite, rude, bad manner and bad attitude. When I ask for the new bag instead of the display one and she replys that you not seeing I am arranging things. Just arranging things can be done after sales done. Whether customer sale is more important than doing arranging goods while have many customer around??? She just really don't care whether she is making any sale or not. She doesn't care at all whether the shop is sustainable or not. I know she ia not the boss and pay damn care whether make any sell or profit or not. Further more she is instructing her colleague don't go and take the bag and serve for us. Very arrogant and I will give her 2 thumb up. To have this kind of staff as a company surely ruin by her behaviour. We already take one bag and request for the 2nd one and enconter this rude chinese sale girl. I am unbelievable as a saleperson whoes doesn't know customer is always priority to serve first or she can just nicely ask her colleague to serve instead. That is a sad for the company. We ask her for help just because she is beside us and nearest to us. I hope the management can take an actiin on it for their own good. Check the CCTV if need so.

Ray Ray

September 12, 2025

3

I wanted to pay with my eCapitaStar vouchers but was rejected because their machine had no battery so they couldn’t check. So now I have to literally pay for their mistake.