Singapore Visitor Centre ION Orchard

The Singapore Visitor Centre at ION Orchard serves as a premier gateway for tourists beginning their exploration of the Lion City from the heart of Singapore's most famous shopping district. Strategically located at the B1 Concierge Counter, just one minute from Orchard MRT station, this essential hub provides international visitors with comprehensive information about Singapore's rich tapestry of culture, attractions, and experiences, making it an indispensable first stop for travellers seeking to maximise their time in the city-state.

Beyond basic tourist information, the centre offers practical services that enhance the visitor experience including wheelchair and stroller loans for families exploring the mall, personalized itinerary planning assistance, and ticket booking services for major attractions. Interactive events information helps visitors discover happenings during their stay, while the professional staff provide recommendations tailored to individual interests whether visitors seek cultural experiences, culinary adventures, shopping discoveries, or heritage tours.

The ION Orchard location connects tourists to the wider Singapore Tourism Board network, ensuring visitors receive accurate and up-to-date information about events, festivals, and special happenings throughout their stay. As part of ION Orchard's comprehensive tourist services that include tax refund counters and tourist perks, the Visitor Centre embodies the mall's commitment to creating a welcoming environment for international visitors, positioning Orchard Road not just as a shopping destination but as a starting point for discovering everything Singapore has to offer.