Reviews for SEPHORA ION Orchard 2hrs Click Collect
Sarah Ang
5
I had a wonderful experience at Sephora ION Orchard thanks to Rochelle!
She was incredibly helpful, attentive, and took the time to understand my skin concerns before recommending products that were both effective and budget-friendly. Her product knowledge was impressive, she suggested a skincare routine that really suited my skin type, and I’ve already started seeing improvements.
Rochelle made the whole experience feel personalized and never once pressured me to overspend. Her friendly attitude and genuine care made me feel so comfortable and supported. I truly appreciated the excellent customer service and highly recommend speaking to Rochelle if you’re visiting Sephora ION, she knows her stuff and goes the extra mile for her customers!
SAREH SIOW
5
I had such a lovely experience with Edith! She introduced me to her brand, Sunday Riley, in the friendliest way possible. It felt like a personal chat rather than a sales pitch. I especially loved how she talked about the UFO oil and the ceramide cream. The UFO cream has been a game-changer for my acne, and the ceramide cream is perfect for my daily moisturising routine. I really enjoy Sunday Riley’s products—they're fantastic. I'll definitely be coming back to see Edith again soon :)
Alyssa Tan
5
I had a fantastic experience with Radhi at Sephora Ion Orchard. She is incredibly knowledgeable about products and also genuinely warm and approachable. Radhi took the time to explain my skin tone, understand products I already have and the look I wanted to achieve, then guided me to the perfect products with thoughtful recommendations. I deeply appreciate how she explained why each product would work for me, which made the process both informative and enjoyable. Thanks to her expertise, I left feeling confident and excited to try out my new finds. Radhi is a true professional and an asset to Sephora.
Jacqie Tan
1
Was queuing up behind a couple who had difficulty making payment. There were 3 cashiers, Zac, Tikki and Faye at the counter. Zac was helping the couple complete the payment, but Tikki and Faye were too "preoccupied" with counting money at the counter. Not sure why they had to do that when the store was not yet closed. Both Tikki and Faye saw that i was the only person waiting for a long time while Zac was busy but didn't bother to help clear my payment first but i decided to give them the benefit of the doubt - maybe they were just too busy with their task, maybe it was really important. But when Zac was finally done, Tikki and Faye started chatting with him and they started laughing for a while despite knowing that there was just one last waiting customer (me). I understand that it's going to be closing time in about half an hour but wouldn't it be better to quickly finish up so everybody can go home sooner? Why make customers wait unnecessarily?
Yeo Family
5
Sephora is a great one stop source to gather a variety of brands and beauty products. However the mark up in Sephora is not low either, so it's more worthwhile to buy during sales period.