F Ng
My wife had an extremely disappointing experience at Vin Salon. Before her haircut, she explicitly informed the stylist that she did not want any layers because her hair tends to stick out easily. The stylist claimed her hair was thick and suggested “just trimming a little,” which she agreed to. However, she was caught off guard when he cut it into layers. After the haircut, the ends were uneven and messy, causing her hair to stick out in all directions. When she provided feedback, the stylist responded by saying it was because her hair “needed to be blow-dried.” For the price she paid, she believes it’s unacceptable that a haircut requires her to blow-dry her hair daily just to avoid it looking unkempt. This experience was particularly frustrating as she was about to leave for a long holiday, and she had to seek out another salon immediately to fix the cut. Overall, it was a deeply disappointing encounter, and she will not be returning. While I won’t name the stylist who is a director, I hope this serves as an opportunity for reflection on their services.
