Quality and service has gone down since they moved down to 2nd floor.
I asked for a service listed on their website (which I have done before) and they have no idea what it is.
Staff are busy chatting loudly amongst themselves and not even looking while exfoliating your skin or filing your nails. Only one of their staff members, fluent in English and Chinese, was helpful, and had to keep translating for the other staff.
If I hadn’t signed a package years ago (at their 5th floor, with their old staff), I wouldn’t come here at all.
Mihaela Isac
1
I used to come here regularly for 2+ years. However the quality had seriously degraded as they lost their good technicians and prices went up.
Quality of the work for basic gel mani pedi is an issue.
photos as the work was completed.
Livia
1
I used to come here a few times for nail art and was quite happy with the results. However, ever since they lost their usual technician, the quality has gone downhill. The current technicians are honestly terrible—even basic nail filing is done poorly. I specifically requested an almond shape, but just look at the result… it’s nothing like what I asked for. I’m extremely disappointed.
What made it worse was the attitude. The guy who did my nails just laughed when I told him it wasn’t almond-shaped, then casually asked his friend to take over. This is unacceptable. PLEASE train your technicians properly.
Rachel T
3
Okay place for simple nail designs or if you are experienced enough to help the nail tech arrive at the results you want.
I showed the first two inspo pictures and left with the last photo as the result. This was for a gel manicure.
On the positive side, the nail tech was willing to take the time to try a few different colors until I okayed a color. She even went to another floor to fetch more colors and tried a few to show me what they would look like. However, as I do not usually do my nails I was not well equipped to advise on what would match the photo well. When I asked for their opinion there was not much response so it was just up to me to okay the work, but I didn’t know how to correct or make any better suggestions.
The end product is clearly different from the photos but I do appreciate the effort. For basic colors I think this would be fine, or if you are more experienced and able to explain better to help them achieve the outcome that you want. But if you don’t want to or are not able to keep checking each color/nail then this wouldn’t be the best pick.
jo !
4
got acrylic extensions done here for prom and they were beautiful :) staff were kind and answered my questions about pricing of add-ons, etc before starting work (no hidden pricing!). they did try to persuade me to get packages and spend more, but i guess that’s just part of their job.
nails ended up lasting beyond the 2-3 weeks that i had expected, and were still sturdy after the 4.5 week mark!
overall service was very lovely, especially worthwhile due to their student discount :)
Esha Batish
4
Friendly manicurists. They had a great gelish offer, and I signed up for a package that seems worth it, for now. I love their selection of colours. But I felt that they could give better attention to detail, though, as the colours and depth of polish seem uneven on my toes, and the length of nails on my hands weren't matched on left and right. However, they were receptive when I asked for these changes to be made. Next time, I might ask that they start the colour closer to the base of the nail. Will update at next visit!
Gyuah Han
1
Got my nails done here and I am not satisfied at all. First, it took 3+ hours which is a ridiculous amount of time for a quite simple design. Second, during the process, the bonder the nail lady used burned my finger and is still very painful. Third, I did not get my desire shape, length or design even after I asked the nail lady multiple times to change certain parts. Despite all this, I tried being patient about the undesired look of my nails even after I told the lady multiple times about what I wanted and did not complain about the pain. When the process neared 3.5 hours, I made the design much simpler and took out any charms that were included in the original design. At this point I was already unsatisfied and did not see a reason to continue as none of my requests to change the length or shape were being taken into consideration and I did not want to spend any longer in midst of loud, yelling workers. When I asked for a price negotiation because I did not receive what I wanted, one lady was quite rude and was not willing to negotiate. I explained that I did not add any charms from the original design, didn't get my desired length or thickness even after asking many times and was in a lot of pain from the burn caused by the bonder. She was still unwilling and did not apologise for my uncomfortable experience. When I started getting visibly upset, they decided to give me a 5 dollar "discount". I paid almost full price for something I didn't get and was poorly done. The nails are very chunky and looks nothing like the reference picture. The fourth picture is what I asked for and the fifth picture is what I received.
K K
5
i have been using Salivan's services for many years and i am really satisfied with the service they provided. Sali is master skilled in eyelash extensions and she always makes me the best lashes. Her place has all the services every girl wishes for from head to toe :p. The staffs are friendly and helpful. 5 stars for Salivan!
Aya Baker
5
Salivan beauty clinic is the best nail place in Singapore to go to if you're new to doing your nails! All the staff are incredibly friendly and warm. They're also pretty affordable. Judy and one other nail tech (didn't catch her name) did my nails. Judy did the design and did a phenomenal job. She was very gentle and precise. 10/10 recommendation! :)
Katherine Sun
5
The nails are so beautiful and elegant, even look better than the samples I showed to them. Price is fair as well! Strongly recommended!
Elsa is really nice and I will definitely come to her next time