One if the best places in Orchard for an acai bawl. But, be aware that this place has no seating area
Kenneth
3
Amazing Acai but having to order everything a QR Code is more hassle and unnecessary especially when staff are not busy.
Edit,
In response to owners reply:
This was just a simple feedback with no means of ill harm but a lot of petty/unnecessary investigating with CCTVs to get back at someone. Merely snapped a photo of the QR code with no intention of showing your staff. In fact, one of your staff was busy preparing the ingredients 😅
Message is just to mention about the QR code which others have feedbacked as well according to reviews. We are regular patrons of your Acai as well at other outlets just trying to provide honest feedback
Angela Koh
5
Could not have enough of Project Acai, we will definitely return for more. Tried both of their popular flavours - awesome!
WG Tan
5
Their acai bowl truly stands out. The flavors were perfectly balanced and refreshing. It's a delightful treat any time of day. The texture was smooth and creamy, making each bite enjoyable.
Ben Choo
5
It was my first time trying acai and it was delicious! The açaí itself was refreshing and the toppings were really generous, which made the bowl super satisfying. The staff were also really helpful in guiding me through the order process which I appreciated. There weren’t any seats at the stall, but I managed to find a spot nearby to enjoy it, so it was still perfectly fine. Definitely glad I tried it!
Joshua
1
I honestly came here feeling excited to get my açaí bowl, but I left feeling completely disappointed and angry. The service at Project Açaí (Ngee Ann City) is honestly one of the worst I’ve experienced. The staff were cold, unfriendly, and just plain rude. No greeting, no effort — they looked annoyed the whole time, like serving customers was a burden.
Even with mask on, you could just feel the attitude— the way the staff carried herself and spoke was so defensive and condescending.
I used to like their açaí, but after today, I’m done. I felt so disrespected and unwelcome. It’s sad because the food is good, but customer service matters just as much. Never coming back here again — there are better places with kinder people who actually appreciate their customers.
Robin Chia
4
I have been frequenting this place for years and have always found the smoothies to be consistent in their taste and textures. The chocolate smoothie is by far my favourite and it is always a nice pick me up at the end of a long day of work.
One small gripe I have is that the last time I visited, the staff asked me to scan a QR code to order. I completely understand QR ordering and can imagine it is great especially for high volume shops. However, all 3 staff were just busy chucking rubbish into the bin as it was close to closing and they were definitely not busy.
The lack of human interaction is something that I will miss and hope they bring back. Otherwise, perfect smoothie as usual!
Kong Man Yaen
5
Bought one medium original flower bowl today and it tasted amazing! Both acai and fruits are so fresh, loved the granola! Staff are so friendly, they guided me with the QR order system. Would definitely come back again!
Eric Lee
3
Açaí it’s an interesting food, which I recently learned how to eat. it’s a little bit sour but like a a frozen dessert. Most of the customers are ladies. Space at this outlet is very small and if there is a queue, you’ll have to wait very long for your Açaí.
Alexis
3
i ordered a DIY medium acai bowl- 3 fruits of choice, 2 crunch and 1 sauce. the acai was nothing special, quite mediocre 😐 the vanilla granola didn’t rlly taste like anything, and the drizzle of almond butter was very scarce, compared to other acai shops! 😭 i feel like the fruit and topping ratio was too little for the acai base amount. 🫥 the texture was more icy, and taste was more fruity. overall i would say don’t come out of your way for this acai, but it does satisfy acai cravings 🫠