POSB

POSB (Post Office Savings Bank) has been serving Singaporeans for over 140 years, evolving from a simple savings bank into one of the country's most important financial institutions. The Orchard Road presence, including branches at strategic locations like Takashimaya Shopping Centre and The Centrepoint, ensures that this heritage bank remains accessible to the millions of shoppers and office workers who pass through Singapore's prime retail district daily.

What makes POSB particularly relevant to everyday Singaporeans is its understanding of local needs and its commitment to keeping banking accessible. Unlike some foreign banks that target high-net-worth clients, POSB has maintained its focus on serving the mass market with straightforward products, minimal fees, and an extensive network of branches and ATMs that make banking convenient regardless of where customers live or work. The Orchard branches are strategically positioned within malls, allowing customers to combine banking errands with shopping trips without requiring special detours.

The Takashimaya branch on Basement 2 offers comprehensive services including teller counters for over-the-counter transactions, ATMs for quick cash withdrawals and deposits, and self-service banking machines that operate 24 hours for essential functions. This combination of human service and automated convenience reflects POSB's understanding that different customers prefer different banking methods – some value the personal touch for more complex transactions while others appreciate the speed of self-service for routine matters.

Beyond basic banking services, POSB has developed innovative products designed specifically for Singapore's context, from savings accounts that encourage financial discipline among students to specialised home loan packages that consider local property market characteristics. The bank's integration with DBS – POSB accounts share the same bank code 7171 – means customers enjoy access to an extensive network of services while maintaining the relationship with a brand that many Singaporeans have grown up with since childhood.