Point Medical Group

NOT TRUSTWORTHY For my visa application I informed the receptionist to get HIV, Hepatitis B & C testing. She said the result would be submitted directly to Embassy after 5 working days. But it had not submitted until over 2 weeks. As follow-ups, I had to call them multiple times because they usually replied that clinic in-charge was not around. Sometimes they took my number but never called me back. All email links mentioned on their website had also been invalid. The valid emails they provided also never responded my enquiry. When I was able to talk, the staff on phone mentioned that the results had been ready and would be submitted soon. I also realized that different staffs used only one name “Angela” on phone. After nearly a month I received a call from clinic asking me to revisit for the 2nd time blood withdrawal as they forgot to test Hepatitis B & C. Then why did she mention all my results had been ready for submission during my previous enquiries? When I asked her supervisor’s email, she provided one which I finally found it out as her own personal gmail instead of supervisor’s one. Such a liar! I didn’t get the service equitable for the money I paid.

Review is for those required eMedical for AU or NZ visa application. Visited Paragon branch on Saturday to get Chest X-ray eMedical report for NZ visa application. Assure to me that if come by 8.30am, can be done All on the same day. This clinic doesn't have own facility of X-ray and refer to Radlink to take X-ray. I reached to clinic at 7.50am and X-ray was done at 9.10am. However Radlink told me that have to wait for 3 to 5 working days to submit my result. I had waited over the weekend and start chasing to Point on Monday afternoon. Point Medical twist tongue and told me that wait for 3 working days. After long argument with Point Medical, they submitted my result to NZ by 4.42pm on Monday. I brought my 3 kids and wife to SATA AMK branch for Full medical check up (HIV, Hepatitis B, C, Eye, Height & Weight, Doctor consultation etc) and X ray. Only Takes 45 mins for 4 pax and completed 4.30pm. For the younger 2 kids without blood test and X ray, they submitted eMedical to NZ and receive acknowledgement email before we reach home. For wife and eldest daughter (Blood test + X ray), I received acknowledgement email next day 8.52am. SATA AMK got full facility and plenty of staffs running so efficiently and no to reply on 3rd party X ray facility. Strongly suggest that DO NOT go to POINT MEDICAL if you need for oversea visa eMedical. Wasting your time and will vomit blood.

I absolutely do NOT recommend this clinic to anyone. I went here for visa medical checkup and they screwed up the blood draw so badly that I could not bend my arm without pain for a day after. It has been 7 days since and my arm is still extremely bruised. Absolutely ridiculous given how visible my veins are and I’ve never had this issue before even with thicker needles. Personally I will never go back there again.

I went there at Paragon for a medical check up because that was the nearest clinic from my office. The doctor was very kind during consultation, however, one of the girls sitting on the left side of the front desk as you enter was rude. She was just so cold all the time with a rude manner and I almost told her off about her attitude towards patients. Hey, if you are working there taking your salary from the clinic, go home and learn some manner how to talk to patients in a decent manner. You should not be in that field as an assistant, receptionist or whatever and dealing with people. I will never go to this clinic, ever again.