Mazlan has always been an excellent representative of Panerai. Ever so attentive, he takes his time to get to know his customers and makes them feel at ease when they are with him. He is also very meticulous when it comes to explaining and breaking down the details of the watches. On a personal note, I have purchased 3 handsome Panerai watches from him - PAM 422, PAM 632, PAM 1358. Thank you, Mazlan!
It's Panerai time!
Warren Kok
5
Great visit to this store, deep understanding of the brand, magnificent timepieces especially the Submersible and Luminor, also excellent watchmaking experience at Panerai Boutique at this Ion Orchard store
Experience rating 9/10
Superb
Janet Er Ai Shoon
5
My hubby and I are extremely impressed and pleased with Maz. The service that he rendered was nothing short of excellent.
His product knowledge is superb. Every question was instantly answered with clarity and in detail, too - a walking encyclopaedia and the ideal rep for Panerai.
He made the whole experience welcoming and fun, too, as he also has a good sense of humour.
Our initial intent was to ‘have a look’ and my hubby ended up buying. I guess we were somehow drawn in by Maz’s impeccable attitude, service, passion and product knowledge. There is a personal touch in everything that he did and of course, we love Panerai’s unique designs.
A week later, we, together with our daughter and family friend were treated to his expertise in the watchmaking workshop.
He even knew our guests’ name by heart!
We all had a great time playing watchmakers (wish the workshop was longer, though).
My hubby and I love our Panerai watches.
Looking forward to level 2 of the workshop.
Thanks, Maz and Panerai.
TLC Is In The House
4
Torn between getting a Panerai or a JLC.
And I hate to admit it, but I'm still sitting on the fence.
While their designs are polished, I haven't found a Panerai piece that makes my heart go boom... it's a personal thing of course.
Even after a night of having a think on it, I'm still undecided, although I might just return to JLC. What a dilemma...
Service at this Panerai boutique is generally eager to please although the boutique itself is a tad compact and more functional-like. I can't help but make comparisons to their New York outpost which is quite the museum and probably would influence my decision in a big way....hmm, that's an idea.
There again, objectivity is a good thing and I shall return to reflecting on this a tad more.
Alvin Lim
5
I recently purchased a Panerai watch from the Ion Orchard boutique and had a fantastic experience. Mazlan Mazzy Hassan were knowledgeable, attentive, and made the entire process smooth and enjoyable. Excellent service that matches the quality and prestige of the Panerai brand. Highly recommended!
marcel wiethoff
5
Since 2019, I have been an ardent enthusiast of PANERAI, having purchased my first PAM in the Piazza di San Giovanni in Florence. The product knowledge, captivating narratives, and exceptional hospitality displayed at PANERAI Singapore ION Boutique are truly commendable and warrant the highest accolades. I extend my heartfelt appreciation to Salil MHALAS and Harry CHUA, who consistently create an environment where I feel valued and at home within their boutique.
Henry Poh
5
The best boutique associate in Pam ION is Andrea Lau
She’s really professional helpful friendly and knowledgeable about the business
If you are visiting Panerai at ION
Please don’t hesitate to look for her
She will definitely make you smile 😊
Bernard V.
5
One of the best Panerai boutiques for sure.
And special thanks to Mazzy, who is doing extremely good job. Thanks to Maz, I got an amazing experience of watchmaking during Panerai masterclass. Although it was a very beginner level of reassembling and assembling a part of mechanical watch, I felt how precise and valuable is the work of watch makers, and now I love my watch even more.
M.K M.H
5
I had the pleasure of attending a flash watchmaking masterclass hosted by Andrea at Panerai Orchard Ion on 24/11/24, and it was truly an exceptional experience. Andrea was friendly, approachable, and made myself and my friends feel welcomed from the moment we arrived. Her knowledge about Panerai’s intricate craftsmanship and the watchmaking process was impressive, and she explained everything with such clarity and enthusiasm that even novice watch enthusiasts could follow along.
The masterclass itself was a fantastic experience—well-organized, interactive, and informative. It provided a unique insight into the art of watchmaking and gave me an even greater appreciation for Panerai’s dedication to precision and quality. The hands-on aspect of the session made it engaging and enjoyable, and Andrea’s guidance throughout was invaluable.
I highly recommend visiting Panerai at Orchard Ion and connecting with Andrea if you’re looking for a memorable luxury experience. Her expertise and warm demeanour elevates the entire experience. Thank you, Andrea and Panerai Ion!
Willy Tan
5
We visited the Panerai Ion boutique over the past weekend. Twice actually, both on Sat and Sun. Every moment from start to finish was a very pleasant experience. Maz, Chris and everyone were friendly, knowledgeable of panerai’s history, and took pains to show us what might suit us. Even to the extra surprise of getting us some yummy goodies when they knew we were returning on Sunday.
It was definitely one of our favorite retail experiences. Love the watch. The warm helpful service was even better! Keep up the great work guys.