OCBC Bank Wisma Atria represents a bold reimagining of traditional banking, officially opening in November 2022 as the bank's largest integrated lifestyle and banking branch spanning an impressive 20,000 square feet. Located at #04-01 (435 Orchard Road), this flagship concept branch operates Monday to Friday from 11am to 6pm and weekends from 11am to 4:30pm (closed on public holidays), delivering a revolutionary approach that combines comprehensive banking services with curated retail and dining experiences under one roof.
The branch breaks conventional banking moulds by integrating six retail and food and beverage partners directly into the banking space, creating an environment where customers can handle financial matters while exploring unique retail pop-up displays and dining at select restaurant partners. This lifestyle-oriented approach recognises that modern banking customers value their time and appreciate multi-purpose destinations that serve diverse needs simultaneously.
Privacy remains paramount despite the lifestyle integration. OCBC Wisma Atria offers dedicated spaces for confidential financial discussions, including five open pods and seven enclosed rooms where personal banking customers can consult with experienced advisors on matters ranging from personal loans to investment planning. Premier Banking clients enjoy even greater exclusivity through a dedicated Premier Banking Centre surrounded by curated art pieces, featuring nine additional meeting rooms and priority services including personalised wealth management and preferential interest rates.
The branch provides a full suite of both Personal and Premier Banking services, with relationship managers available for in-depth consultations in comfortable, well-appointed spaces designed for extended discussions. This represents OCBC's vision for the future of banking—where financial services integrate seamlessly into customers' lifestyles rather than existing as isolated errands requiring separate trips.
1800 363 3333
Orchard Road
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 11 am
Monday
(Today)
11 am–6 pm
Tuesday
11 am–6 pm
Wednesday
11 am–6 pm
Friday
11 am–6 pm
Saturday
11 am–4:30 pm
Sunday
11 am–4:30 pm
Our Menu
Menu Highlights
Americano
100% Arabica blend coffee, Medium body, Slight acidity, Aromatic
Cappucino
Café Latte
Espresso
Hot Chocolate
NEWBY TEA English Breakfast
Reviving and robust, enduring as one of the world's most celebrated black teas.
Oriental Sencha
Timeless Japanese green tea lovingly steamed and flourishes when infused.
Premium Pu Erh
A Chinese tea delight with earthy aroma, smooth woody taste and a chocolate finish.
Coke Light
Coke Zero
Jasmine Green Tea
Orange Juice
Distilled Water
Menu Highlights
Americano
100% Arabica blend coffee, Medium body, Slight acidity, Aromatic
Cappucino
Café Latte
Espresso
Hot Chocolate
English Breakfast
Reviving and robust, enduring as one of the world's most celebrated black teas.
Oriental Sencha
Timeless Japanese green tea lovingly steamed and flourishes when infused.
Premium Pu Erh
A Chinese tea delight with earthy aroma, smooth woody taste and a chocolate finish
Coke
Jasmine Green Tea
Orange Juice
Distilled Water
Photo Gallery
The entrance of the FRANK by OCBC bank branch with modern interior design and digital displays.
Interior view of OCBC Bank's Personal Banking area with numbered cubicles.
People at the counter service area of OCBC Bank Wisma Atria.
A poster advertising a 40% off Omakase set from OCBC Bank with booking details.
A beverage menu for OCBC Premier Banking with hot and cold drink options.
The OCBC Bank branch at Wisma Atria features a modern interior with a festive Christmas tree.
Interior view of OCBC Bank Wisma Atria with displays and personal banking area.
The entrance of OCBC Bank Wisma Atria with ATMs and promotional posters visible.
The entrance to OCBC Premier Banking at Wisma Atria, featuring elegant signage and a modern lounge area.
A tablet screen displaying a queue number and the number of customers in line.
Signage detailing banking and retail hours, services offered, and priority assistance at OCBC Bank.
Artwork depicting playful figures on clouds with a decorative umbrella.
Interior view of OCBC Bank Wisma Atria with multiple ATMs and a cheque drop.
The entrance of the FRANK by OCBC bank branch with a modern interior design.
Exterior of OCBC Bank Wisma Atria with prominent signage and landscaping.
Interior view of a modern shopping mall with escalators, shops, and a glass ceiling.
Interior of OCBC Bank Wisma Atria with a reception desk and artwork.
Exterior view of OCBC Bank Premier Banking branch with marble facade and signage.
The OCBC Bank branch entrance with ATMs and a modern orange interior design.
A screen displays a promotional video for OCBC Bank's 'Frank Exclusive Fire Deals'.
The OCBC Bank Wisma Atria branch features ATMs and a modern interior with bookshelves.
Modern waiting area with comfortable blue and red chairs and artwork on the wall.
Information about banking hours and services offered at OCBC Bank Wisma Atria.
The OCBC Bank entrance with ATMs and an exit sign, viewed from an escalator.
Banking hours and services offered at OCBC Bank Wisma Atria branch.
Information card for Lewis Choo's artwork 'A Stoical Pursuit #1'.
A beverage menu for OCBC Premier Banking offering hot and cold drinks.
The OCBC Bank branch at Wisma Atria features ATMs, service kiosks, and counter service.
I got the que number for the busily account at 2:22pm, there were 7 customers in front of me.
I have been waiting for my turn for 3 hours already…
I understand sometimes it takes a long time for them to attend one customer.
They have only one counter for business account and only 2 counters for personal account. They should prepare more counters to serve customers better..
Time is money.
Katherine Jie
Thought will be quick as there was 3 people only in front of my queue. But waiting for almost an hour here and still not yet. Should have split those require longer service or quick service in different queue. Or allow online banking or ATM to do it. Lucky it's only 3 people in front and not 10 !
Sean Leong
Waiting tine is ridiculously long. Have experience this not once but always. I was in the business queue. 1 person ahead of me. Waited for more than an hours but still not my turn yet. WHAT IS THIS!!! Went to T3 and staff told me can't let me know how long also
Y XF
We were nearby so went to this branch to help my dad withdraw his govcash. The camera was too high for my dad to scan so the machine hanged at the face recognition screen and couldn’t proceed and couldn’t cancel, so I went to find the staff for help.
One was occupied so he asked this lady staff to assist me instead but she replied with “I’m also busy, it’s self service”. Wouldn’t be angry if she didn’t say it’s “self service” so I went to her and said yes I know it’s self service I need her assistance since the machine hanged. She frowned and followed me, but the machine was working by the time she reached so she was sooo visibly displeased she asked “issit PRN?” I said yes and she went “PRN not this machine, is the big one! Use the big one!” Wow.
First of all, what was that attitude???? Secondly, there’s no signage/notice beside any machines mentioning that we should only “use the big one” for gov payout. Thirdly, all atm machines had ‘government payout’ service as an option on the screen so we just used whichever was avail. Her attitude was just so uncalled for, can’t imagine how she assists the elderly who genuinely needs help since this is “sELf-sErViCe”.
gc
Super long wait for a 2 min transaction. Waited 1 hour plus even though i was next in q.
There are only 3 counters at the branch and only 2 counters operating which doesn't make sense.
There are many staffs and service ambassadors standing around. Suggest they could help with counter service when it gets busy.
Best to avoid this branch.
Positive Reviews
T Selvi
We would like to sincerely compliment Ms Jess Seng from OCBC Wisma for her professionalism, efficiency, and courteous service. Our experience was smooth and pleasant, and Ms Jess took the time to explain everything clearly and patiently. It is reassuring to receive such high quality customer service. Thank you for maintaining such excellent standards.
Yong Ching Yeo
I would like to commend Kah King and Fabian for the outstanding service they provided.
They were both exceptionally friendly, knowledgeable, and professional. They patiently addressed my query regardless deposit of funds
Their combined efforts made my banking experience smooth and highly positive. They are a credit to the OCBC team. Please recognize them for their excellent work.
Thank you,
G Q
I had the pleasure of being assisted by Jean Tan today. She was friendly, highly professional, and, above all, a fantastic problem-solver. Jean efficiently handled my issue with a positive and can-do attitude. Thank you for the awesome service rendered today!
viona ebenhaezer
I would like to thank Chris for his excellent assistance today. My banking app was locked, and he helped me patiently and kindly. His professionalism and warm attitude really made the experience much easier.
Joline Choo
Chris Lim was really help and patient in assisting me to reset my online banking account. He made the process very easy to understand as well. He guide me through thoroughly and make sure it’s all working before i leave the counter. Thank you!