Service is good and professional. Dr Khan is especially precise with his explanation on our checkup results which came out 1 day after our samples were taken. Definitely worth the premium paid compared to the likes of raffles or shenton.
PHC Admin
5
We have sent several of our employees for their health check ups and most of them had unresolved or undiagnosed issues, which was affecting their quality of life. Dr Behram was very meticulous in diagnosing them. Special thanks from our employees with women's health issues.
Wendy Ongsk
5
Clinic nurses here are generally warm and helpful. From the moment I call for enquiry to the day I am at the clinic, they are prompt reply and efficient in their services. Doctor is friendly and explanation of our vaccination is clear.
FY
5
One of the best health screening services I have been to in SG. Appointment booking was fuss free, I get an appointment for 2 days later (while some other places are ridiculously full for next 2 months!). Doctor and nurses are friendly and approachable. The nurse takes time in explaining each and every test they are doing, and what other tests/ areas of attention given my age and lifestyle, without being pushy. Reports came in timely, and doctor is patiently explaining every item on the report. Overall a very smooth and respectful experience.
The Genesis Family
5
Nuffield Medical Orchard is a multi-disciplinary medical clinic located at Wheelock Place. The clinic offers comprehensive primary healthcare services, including the management of acute and chronic conditions, health screening packages, and minor surgical procedures. They also provide specialized care in areas such as men's health, women's health, and travel health. The clinic is equipped to handle a wide range of diagnostic tests and provides care for patients of all ages.
Tony Lim
5
Came in for a procedure for a loved one. The service was amazing. The counter staff were nice and friendly. The attending doctor Dr Behram was patient and detailed in his explanations. During the procedure, Nurse Ron was especially nice and helped through the procedure with patience and gentleness and made my loved one feel very at ease. Was a really good experience.
Maria Herrera
5
We are beyond grateful to have found Dr Behram. After years of uncertainty, countless doctor visits and a long standing kidney condition that left my husband struggling without answers, Dr Behram was the one who finally got to the root of the issue. His expertise as a nephrologist is exceptional, but what truly sets him apart is his thoroughness, patience, and genuine care. Not to mention that he performed a kidney biopsy with utmost skill.
From the very first appointment, Dr Behram took the time to really listen to our concerns and reviewed my husband’s medical history in detail. He was full of hope and approached the case with fresh eyes, ran the necessary tests, and most importantly he did not dismiss anything, no matter how small. Thanks to his diligence and deep understanding of kidney related conditions, he was able to accurately diagnose the problem and put my husband on a treatment plan that has already made a huge difference.
Nathaniel Sim
5
Title: Exceptional Care at Nuffield Medical Orchard: A Review
I recently visited Nuffield Medical Orchard for a medical screening, and I must say, it was an exceptional experience from start to finish.
From the moment I stepped through the door, I was greeted by friendly and attentive staff who made me feel welcome and comfortable. The reception area was clean, well-organized, and had a calming ambiance that immediately put me at ease.
During my consultation, the medical staff were not only highly professional but also genuinely caring and empathetic. They took the time to listen to my concerns, thoroughly explain my screening process, and answer all of my questions in a clear and understandable manner.
The clinic itself was equipped with state-of-the-art facilities and the latest medical technology, which instilled confidence in the quality of care I was receiving. Additionally, I was impressed by the efficiency of the appointment scheduling process and minimal wait times.
What truly stood out to me, however, was the level of personalized attention I received throughout my visit. The medical team demonstrated a genuine commitment to my well-being, going above and beyond to ensure that all of my needs were met.
Overall, my experience at Nuffield Medical Orchard was nothing short of excellent. I left feeling reassured and grateful for the exceptional care I received. I would highly recommend this clinic to anyone in need of medical services.
Dr David
Ele S
5
Ive suffered debilitating fatigue, as well as many other symptoms from iron deficiency anemia. I’ve seen countless GPs whom have recommended iron tablets which did not help in my case. Even with the recent complete health check up, the doctor following up my report did not give me a proper diagnosis and solution.
I was referred to Dr Behram for my condition and he was truly exceptional. He was kind and professional from the initial consultation to my final appointment. He took time to explain the iron infusion process and answered all my questions patiently. His expertise was evident, and I felt confident in his care. The infusion process was also administered efficiently and comfortably. I’ve since gone through three infusions and the effects have been life changing—my energy levels have been restored and my symptoms have been alleviated. I’m so thankful that I’ve found Dr Behram and will highly recommend him to anyone struggling to find the right help for their iron deficiency.
Victoria
2
Personally, I didn’t have good experience with this Health Screening Centre both before & after my health screening with them. The main problem is their lack of respect & sensitivity with regard to patient’s time and poor cs responses. I regret engaging them thinking they would be the best since their rates is in the highest in town. I spent more than S$1K for Global Health Screening + Anaemic Test + Treatment Capsules.
My first encounter with them was when I walked in to their empty clinic. They had about 2-3 front desk staff. I had a bad strep throat and was unable to speak. I wrote on my phone with perfect English of my condition and that I wish to do a consultation. The front staff asked me verbally if I spoke English…. (Seriously?)
Next they made me sat there for more than 15 mins without updates. After asking, they immediately told me they don’t have a ‘Medical Doctor’ since they are a health screening center and can only offer tele-consult without medicine. Yet you made me sit there & wait? 🤨
A week later, I googled for global health check package and end up selecting this medical Center unknowingly. But I gave my benefit of doubt.
The Filipino nurse who did my blood test was excellent and lovely. I do appreciate Mr. Behram’s courteous and patience consult. There was some level of soft ‘up selling’ of medical services. However after the blood test:
1. They added S$100 ‘Doctor’s Consultation’ to my Global Health Screening package which was not mentioned on their website. (Luckily I can afford but for others, they might not like this lack of transparency).
2. After further research on their website after I paid for my Global Health Check:
I realised they advertised for subsides of Health Screening. But when I check with them, they said they ‘ARE NOT A GP’ hence it doesn’t apply to their medical center (Refer to what they wrote on website). Another red flag for misleading ad… (Esp for those who have read that article.)
3. Poor Time & Appointment Management
I was told my consultation for the results will be via video call. I confirmed with the front desk for an email invite but it wasn’t sent. Instead, they gave me the date & time on WhatsApp. When I clarified, there was no response (They must be super busy like a GP clinic!). End up it was just a normal phone call.
When the day comes, my appointment was at 4pm. What I cannot accept is Dr. Behram calling me at 3.30pm without asking, Twice! I was working. I declined the first call, only to be called few seconds again. Disrupting my work meetings on a weekday. The CS asked if I was free AFTER he dialled me twice ahead of my appointment time.
4. The clinic doesn’t pick up their phone even if it’s 30-45 mins before they close despite a literally empty medical center that never has more than 3 patient at the busiest time. I just wanted to urgently asked if I could deposit the stool sample after 1.30pm due to work. I end up keeping the stool with me for a few more extra days. I found out you can deposit them before their clinic closes not just before the laboratory collection time.
5. Lack of respond by front desk
About half the time I don’t get response via WhatsApp about my treatment & appointment related questions. Or they didn’t read it right and answer wrongly. When you rephrase it, they go silent. Taking my blood infusion treatment elsewhere now.
I completely cannot comprehend how busy the front desk staff are in this clinic when there is usually 0-3 patients around. It’s obvious that their business revolves around milking a few thousand dollar worth of quick & easy Health Screening test & multi-hundred dollars worth of simple capsule/treatment.
Certainly won’t step into any Nuffield Medical Center again.