Reviews for Musee Platinum Tokyo - The Centrepoint
Tottochan
5
I’ve been coming to Musee for years and Jennifer is my favorite staff. She is very gentle and patient and does not feel pushy when introducing their products and services. Leaving a review to appreciate her for treating me with care. Thank you Jennifer!
Sept Sept
5
Signed up for the hair removal since many years back during a good deal, and the treatment has been good and it works very well too! The treatment area is basically almost hairless and they've also upgraded their machines from when i first signed up.
Currentlt still supporting and will continue to support until the hairs for the treatment areas are all gone! <3
Yee Chew
5
I come here for underarm hair removal and my experience has always been excellent.Joey is very professional, gentle, and always checks on my comfort throughout the session. The results are great, and I feel very well taken care of each time. Highly recommend this place for anyone considering hair removal! Also, it’s a ladies-only salon, which makes it even more comfortable.
Nora
5
I’ve been a customer of musee for many years. The staff here are friendly and attentive to our needs. They will inform you each step of the process. All along I’ve been doing IPL for my underarm, private part and legs. Staff Eva recommended me a Wishpro MIT radiance treatment and I can’t wait to start as I’ve bought the package to try. She wasn’t pushy and explained how it works. Highly recommended here for IPL!
Sleepy Fox
5
I had a lovely experience at MUSEE Platinum Tokyo. The staff were polite, patient, and made me feel very comfortable throughout my visit. Their customer service feels sincere, never pushy, and they take the time to explain things clearly. Overall, a smooth and pleasant experience. Thank you
Catherine Choong
5
Jane has been my trusted therapist since many years back. She has been serving me faithfully from my dating days till I have a little one till date. Appreciate that she has been in this service line n a very rare gem in this industry. Kudos to her service.
Cassandra Poh
5
I have been with Musée for 12 years, and the experience has been truly rewarding. Over the years, their consistent professionalism, attentive service, and high-quality treatments have stood out. The staff (Eileen Choo) is always warm, approachable, and knowledgeable, ensuring that every visit is both comfortable and effective.
What I appreciate most is their dedication to customer care — they take the time to listen, recommend what’s best, and follow through with excellent results. The environment is also welcoming and relaxing, which makes every session enjoyable.
Cherlyn Chen
5
My experience with Musee has been a long standing one and never had the urge to input any reviews till this day. Would like to extend my thanks to Esther Jiang Li who reminded me of why I joined Musee from Day 1.
She has been courteous, polite and the most gentle in her shaving skills that it does not gave me any razer burns or discomfort after treatment. It takes true effort to be gentle and ensure their customer sensitive skin is taken care of.
Separately, would like to address and feedback on the rescheduling process - Not discounting the fact that I have overlooked and had unforeseen circumstances (i.e. time of the month). Was given radio silence of 2-months on WhatsApp and greeted by poor response despite constant follow up from my end. Utterly disappointed, but decided to give Musee another chance as their ground staff has been great.
Am just grateful to receive the great service from Esther Jiang Li, in providing a genuine and impeccable service. Goes greatly to show that it’s how service should be, to be felt and feel assured. Keep up the good work!
Angeline Chua
5
I’ve been with Musee for at least 8 years and I’m happy with their service. They are extremely attentive towards customers’ needs. Pretty painless and my hair regrowth has been slower - some areas almost no hair. Strongly recommended for anyone looking to get hair removal services done.
Pooja Chandna
5
I have been a customer at Musee (Centrepoint) for hair removal for more than a year now. Highly recommend them to everyone who’s looking for hair removal treatment packages. My daughters are also their customer. Happy with their service! Staff is friendly, caring and considerate!! Thanks Musee!!