Great first impressions. I came at dinner time just before 8pm on a Thursday. I struggled to pay attention the self service so I walked up and ordered at the counter. No queues. Staff was friendly. I got a yakiniku rice burger for $4.80. I noticed there were small bottles of hand-sanitizer, thinking they sold them, but to my surprise when I asked, the staff game me two! A few minutes wait for the burger. Portion size not big but I wasn’t super hungry. Beef was sweet, savory and yummy. Rice was brushed lightly with a sauce but no attempt to grill it so remained largely flavourless. Came with nice big piece of lettuce. Overall burger was ok but service and interior deco was nice.
Loki
4
This outlet makes me conflicted how many stars I should give. On one hand the decor is beautifully designed with woody tones and “natural” elements, but somehow it feels cold and not so welcoming - the mixed lighting temperatures feel abit off and the air is stale. I really love the large wooden table but the power outlet has been sealed with ugly tape.
The wooden stems and fake leaves look nice from afar but very artificial up close and it blocks the visibility of the order and pickup counter which is probably not ideal for a self-service fast food outlet.
The “office” lighting in the cold and dull kitchen with all the steel equipment visible from the seating area makes it feel hospital-esque, feels as if you’re looking into the operating theatre or a morgue.
For a fast food restaurant the food sure takes a long time to prepare, but when it finally arrived the food was nice and warm and yummy. The new spicy chicken burger was delicious, and the mos fish burger is a classic must-order.
D. Lim
1
Why the change the way your MOS Burger is served? There used to be an ample serving of the meat sauce with the burger - that’s what makes it a MOS Burger as compared to your usual cheeseburger. Maybe deciding to serve the sauce separately is becos the burger might get too mushy? Then please for goodness sake give the proper amount. Look at the cup given to me for my whole burger. Half of that small sauce container. Bread was dry and cold. Service staff was full of attitude (bad not good), busy chitchatting behind the counter rather than focusing on getting the orders out. For the prices you are charging, the food portion & quality is very disappointing.
Ken Tan
3
Self service ordering tried the Chik Kut Teh rice burger set. Burger Unique taste passable with dark soy sauce lady finger and chill but probably won’t try again pass the novelty. Pandan kaya balls very oily deep fried. Environment warm maybe little crowd and aircon having issues?
S S
5
Having our MOS burger is the best.
Yakiniku and okonomiyaki cooked to best taste.
Rice burger is served hot, soft rice and chewy texture.
Many seating place and clean.
We did not managed to drink clam chowder, sold out.
Easy to order from machine and make payment. Short waiting time to receive your food.
iussoe
4
I order fish burger with a fried chicken fillet as side dish and both of them is delicious..we could feel the freshness of the fish and they fried the chicken fillet perfectly..i'm very satisfied eating this meal
LiV3 LiFe
4
Mos Burger at Ion Orchard is located at Basement 4 of Ion Orchard. It is convenient to reach by MRT train, car or bus. This branch is of a regular size and various seating plans (tables and bench). There are two self-service kiosk towards the exit/entrance of the place. It took about 15 to 20min for the food to be collected. The tea maintained its consistency and quality throughout different branches.
Roselyn Chew
5
Tried their carrot vegetable waffle, it was so good. nice taste, carrot taste if can be stronger will be even better
ting yi !!
5
the spinach vegetable shake is SO GOOD 😭😭 this better be a permanent item on the menu
it tastes like a matcha frappe but with a hint of carrot! (they used freeze dried vegetables when I saw them preparing the drink, and the okra was crispy)
highly recommend trying the vegetable menu! can't wait to drink it again
(but the new chili crab burger wasn't very good :") the sauce was way too little and imitation crab was used)
NJS Njs
1
I requested for extra sauce on the spicy chili dog.. And not like this is my first time requesting for extra sauce.. And there she goes (MOS staff) YES! this is already with extra sauce
(only this ION staff seems to treat the sauce like gold)
Unfortunately I got the wrong staff.. (Indian female)
I don't care if you are not friendly or you unhappy, as long as you behind the counter.. You deal with it!
The space untidy and filled with crumbs.. I have to clean my own seat to brush away the crumbs
MOS folks you need to be more proactive.. Being grumpy in the kitchen isn't going to clean the space
Thanks for the hard work