Went to get my old pieces fixed and Jeron was really helpful. He even told me about the sale that was happening and manage to find some pieces that I liked previously that was on SALE. …
Danielle Oh
5
Happy with my purchase. Melissa was warm and professional thank you
Łeon
5
If you are looking for beautiful, shiny, stylish and practical jewelry that does not break your bank, then Monica Vinader pieces offers a great selection to choose from. Visited this store to purchase a gift for my significant other and personally buying jewelry is a process of discovery, I never know the piece till it selects you and getting there will require a patient and attentive sales person to help in making the right choice. The sales lady who served me did just that and also provided very good recommendations to help in selecting the item. I entered the shop not having a clue what to get but left very satisfied with the perfect gift. I will certainly be back to shop the next gift.
Tips: MW offers engraving on their pieces and there’s a 5 year warranty of their items.
E J
5
Had a great shopping experience, thanks to Melissa! Highly recommended! :)
D Suba
5
Always a pleasant visit to this Boutique. The SA Jeron is helpful and always serves with lots of enthusiasm. Very personalized service by him for me too. Thank you Jeron and to the entire SA at the Ion Boutique. Keep up the good work Jeron. Thank you.
Michelle C
5
Wonderful store experience with Melanie and Stephanie. I visited on Melanie’s first day and she did her best to help me , answering all my queries with a big smile. Both Melanie and Stephanie helped me with the issues i faced with an existing products (thank god for MV’s 5 year warranty.) I returned a few days later to purchase another piece and Melanie recognised me when I walked in (even without me wearing make up compared to my last visit😂) and helped me with my purchase. Kudos for this - very good customer experience. Something hard to find these days in Singapore! ❤️ Will return again!!
Liu Mei Lee
5
Great customer service experience from the young lady Sabrina Thomas at MV ION Orchard! Sabrina is very knowledgable and passionate about the boutique's jewellery pieces. The reason why I decided to buy the lovely Deia Labradorite pendant and Vintage chain necklace with confidence. Sabrina is always patient, answer my questions and goes extra mile offering various options to make her customers happy!
Maxine L.OOI
5
Special shoutout to the incredible Jess Ong! She truly went above and beyond, showcasing exceptional customer service skills. Jess's warm and chatty demeanor made us feel instantly at ease, putting us in the perfect mindset to explore the store. Her extensive knowledge and expertise shone through as she patiently addressed our numerous queries, offering valuable insights and personalized recommendations.
Although we didn't make a purchase this time, Jess's outstanding service has ensured that we'll definitely return in the future - whether it's for ourselves or to find the perfect gift for someone special. Her dedication and passion have created a lasting impression, making us eager to support the store again.
YUXUAN LU
5
Shout out to Melissa for her excellent service! She replaced my earrings for free without needing to wait weeks for maintenance. I really appreciate Monica’s designs and the high level of service!
Victoria Ng
5
Always a pleasant and lovely experience shopping and getting my Monica Vinader fix at Ion. Thanks to Stephanie for always providing warm and courteous service! :)