Linus was very warm and welcoming. He really understood the client’s needs and provided the best joyful shopping experience.
Agnes Ong
5
I’d like to compliment Jia Jun for his wonderful service. He was very friendly, soft-spoken, and patience with all my questions. The whole transaction was smooth and hassle-free — really appreciated it! The rest of the staff were also friendly and attentive when we walked in, which made the experience even better.
I just had one small doubt: after I got home, I noticed that the receipt mentioned “assisted by” Karen..not Jia Jun. I’m not sure if that’s just a system thing, but thought I’d check in case there was a mix-up.
Thanks again for the great service!
Marcus
5
I had the honour of Linus assisting me in my visit. Linus immediately greeted me as I walked in and offered assistance with a smile and infectious enthusiasm. He quickly found me everything I was looking for (I had a mental list), and the purchase process couldn’t be smoother. Linus also provided me with information about other products and some history on the brand which I am always interested in hearing. I purchased four items today.
Thank you to Linus and I will be back again. Excellent customer service!
Kerissa Wu
5
What a great shopping experience with the SA Jiajun we met at Taka. He provided us with outstanding customer service that exceeded our expectations. His patience, friendly demeanor, and professional communication style made a lasting impression. We're eager to return and shop more thanks to his exceptional service!
Mariam Al-Ansari
5
wish I could remember the name of the salesperson who helped me with my purchase. He was very kind, professional, and cooperative. The whole process was smooth and quick. I got the bag I wanted in just 10 minutes. Thank you for the excellent service!
Tricia L (IG: 3travelog)
5
Long overdue post, but I brought in a bag for repair and after waiting in line for about 30 minutes, I was attended to by a friendly staff member, who then proceeded to check my purchase history, and even though it had been several years since I bought the bag, they fixed it for free! Even though it took a while to be fixed (a few months), it was absolutely fine with me. When I came to collect the bag, I waited in line again, and both times I was treated like a paying customer. For those saying they have to queue etc. even though they had bought from Goyard before, why would you think others have not, and why would you expect preferential treatment?
hongyan chen
5
I am writing to express my sincere appreciation for the outstanding service provided by Joey and Angeline + team at Takashimaya Singapore.
Joey’s professionalism, attentiveness, and dedication to ensuring a seamless and enjoyable shopping experience truly stood out. Her warm and helpful demeanor made my visit exceptional, and I felt genuinely valued as a customer.
Please extend my gratitude to Joey for her excellent service. She is a true asset to your team and reflects the high standards of Goyard.
Thank you for fostering such a fantastic customer experience and always assisting my husband (Dennis) on his numerous “surprises” for me :)
Truely blessed that we had met such a great SA (Joey) and Manager (Angeline) in our shopping journey with Goyard.
Lastly, not to mentioned the rest of the team and yes, Linus, I do remember your name as well ;) on their great service whenever we visit Goyard Singapore !
Elliot Koh
5
We had a wonderful experience at Goyard Taka, thanks to the excellent service provided by Jet. He was incredibly patient with us, guiding us through our decision-making process with expertise and care. His keen knowledge of fashion was evident when he introduced us to a different way of carrying the GM, which we hadn't considered before.
Despite occasional disruptions from rowdy tourist groups who disregarded the clear barriers, Jet remained professional and handled the situation gracefully, ensuring that we still received his full attention. I truly appreciate his outstanding service and will definitely be returning for future purchases!
Zakiah Huda
5
Shout out to Linus. Dude was so friendly and gave me ample of time to decide my purchase. 10/10 coming back to buy more goyard bags just because this guy enables my purchases that makes me happy hehe.
Lindsay Zhang
5
I love the shopping experience at Goyard Takashimaya Singapore with Linus, who is always very friendly and helpful, makes us feel warmly welcomed!!! Trying to find us the most suitable items even though sometimes there are short of stocks.
He is also very professional and passionate about his work, knowledgeable around the brand, I will definitely visit him again!!!