Reviews for Maision Goyard Singapore Takashimaya

Pakamon T.

December 31, 2025

5

Lots of choices in many colors. I was taken care by LINUS CHIA who always give a very good recommendations, tips and always smile. I asked him if he had lunch at 4 pm, he still didn't and even no time to go to restroom because customers always come. With his great services, I ended up buying two pieces. He can also speaks Thai! Impressive!!

John Pham

December 31, 2025

1

Back in Sept 2024, came down 2x within a week to purchase a few bags for my wife and a trolley luggage for myself. Delighted with the service from Abdillah. Patiently assisted us on both occasions. When I came back end of the year to get it repaired things seemed to get worse. Abdillah is no longer around thus couldn't make an appointment, and had to queue. We had to fly in from Australia to collect this! They don't seem to recognize/appreciate returned clients. The repair service had some hiccups. No regular updates, and even on my recent visits to collect the luggage, service was way below par. Till today I still had to text Abdillah who is no longer with the brand to assist me. Think the company indeed let go of a reliable/valuable staff.

Debra Lim

December 31, 2025

5

3rd visit and by far my best experience. We were greeted by Jia Jun who was warm, patient and took the time to let us try on all the bags we wanted to have a look at. Please look for him if you can :)

Ed Li

December 31, 2025

1

Worst experience purchasing a luxury bag in my entire life. I will never buy a Goyard bag ever again. No thanks Maision Goyard on your crappy company policies which result in terrible customer service. I am singling out in particular the one regarding “no photos allowed” in the shop, and no refunds or exchanges for “premarquages” which is basically a crappy painting

Konni

December 31, 2025

1

I am deeply disappointed by my experience at Goyard's Takashimaya Singapore store. As a tourist, I visited the boutique last week to inquire about the Hobo bag, which I clearly saw was available, as a local couple was selecting different colours at the time. However, when I asked a male Sales if I could view the bag, I was questioned about whether I had purchased from Goyard before, whether I had signed up for an account, and whether I was a local resident. After honestly answering "no," I was told that the Hobo bag could only be sold to customers with a local residential address, and I was refused service. I found this experience to be deeply unfair, discriminatory, and extremely disappointing. It is shocking that a prestigious brand like Goyard would allow such biased treatment based on nationality. All customers deserve to be treated equally and respectfully, regardless of their background. This experience has left me feeling hurt and disillusioned. I hope Goyard seriously reflects on this incident and ensures that all customers are treated with fairness and dignity in the future.