Reviews for MAC Cosmetics - Takashimaya S.C., Ngee Ann City
Kahying Cheang
1
Super bad attitude.
I came in to enquire the products but the staff that served me not friendly and put on poker face all the while.
Her service made me not comfy at all and she so arrogant when I was asking some ‘dumb’ questions.
I purchased two products without memberships but the staff didnt assist for member registration or offer any samples.
I did visit the other stores in Singapore and this is the worst services that I encountered.
I decided to drop my comment and found tons of bad reviews for this store.
Surprisingly this store never improve their service after all the complaints.
I will never ever back to store for purchase in future.
FYI the artist number is 1094695
Preethi Abraham
1
Very poor customer service from a blue haired lady staff at takashimaya branch. Totally nonchalant and facial expression looked like something had died, not even a smile on her face. Only became a little more 'helpful' after I bought something. I won't be returning. Mac cosmetics please train your staff to be more customer oriented.
Olivia Chan
1
16 Oct Sunday 3:30pm. Very Poor service. I am the only customer at the store. Looking for a lipstick I already know which colour to try. I tried that colour I want but not suit me so i asked the staff can recommend any colour is suit to wear for light makeup. She told me that colour I choose earlier is the one already. Wow, what good recommendation from a beauty consultant ??????? Fine, I took some colour and ask her to let me try. End up I spent less than 10 mins and buy a lipstick which I think ok on my lips. Overall: Bad, come on, let’s treat everyone fairly. I want something I will buy immediately. Train your staff la .. Everyone could be your potential customer. At least give your basic services !!
Elaine Ong
4
Nice decor. Sales assistant was more than patient with me. Much better service then what I got at the NEX outlet. I do notice and wonder why though, how all the staff at every MAC outlet don’t have the cheerful disposition that you’d expect from such an occupation. The male staff are definitely friendlier in almost every outlet I’ve been to.
Ling Jun H
2
That's one male staff simply has integrity issue. Was told that's 2 free gifts with minimum purchase, thus I purposely added on other stuff. When I left I realized one of the gift ( spray) didn't gave to me. He purposely dropped in 2 mini sample and made me thought that's the gift. Luckily went back and check again after realized it. He immediately reacts that he forgot put it in even before I told him what's my question. Really WOWs~. May management check on this carefully.