Great service recovery from mdm eileen loh. She is very understanding and full of empathy toward my dietery concern. She really took time and patient to explain how to consume the supplements that i bought. Will definately look for her next time round.
Hugo Pascal
5
Received a warm welcome from Maria @LAC icon. she is very pro and knows her job very well, great customer service.
Lim Mabel
5
Have bought my vitamin recently and was really happy with the service . Eileen whom is the one that Service us is so knowledgeable and given alot of suggestion what to eat for different needs . Best service ever had , thank you for that attention. Will definitely come back again whenever I need to top up my vitamin .
anne lugito
1
The staff name EILEEN really bad attitude
I plan bought many. but her attitude is very fierce and unfriendly, not helpfull.
when we asked about the product she also did not want to explain. so in the end I only bought 1 bottle of the product which I should have bought a lot of
LAC ion orchard on april 2023
Gem Hypebeast
1
Atrocious atrocious. We have been to countless and bought countless from the GNC LAC brand over the years.
First time went to Ion shop. The auntie is a con! Many types of upselling etc etc, when I wanted to use my voucher. In the end when I wanted to buy less, as the voucher had certain restrictions, immediately took out a brochure and shared that there is actually an ongoing promo. End story, after much ding dong-ing, this promo would ensure I paid lesser if I had bought the same amount of goods originally.
Refused to admit it when I questioned why she did not even want to share this promo in the first place. Just showed me a do-i-look-like-i care face and came up with a repetitive answer of "It costs this much each bottle for this promo lor" after chugging at her calculator.
If not because I had to rush to buy this for Mother's Day, I would have slapped her in the face and walked off.
Auntie ah auntie, whole world not only you making a living. Don't need to be a con, and not a very smooth and polite con somemore.
Beware beware zzz