Its very rare that I go to a salon and they get my vision and executed it perfectly but my experience with this salon was amazing! I got what I wanted and paid for. Furthermore, my hairdresser Nich was really nice and patient and even stayed after hours to make sure that I am satisfied with my hair. I will definitely be coming back to this salon as they are very friendly and professional and will be recommending my friend to them too! 🩷
THANK YOU FOR THE GREAT SERVICE, I LOVE MY HAIR 🥰🩷
Lyn
2
I am a first time customer at the salon. I was near the area and was in need of a trim.
The environment was pleasant and I was tended to quite quickly. Tea was served and staff were pleasant and welcoming. There was no hard selling at all. Keith was all ears about the cut I wanted. From what I can tell he is an extremely experienced and attentive stylist who cared about what his customers wanted - he accounted for my hair type, head shape and was precise about the angle of each cut so that my hair fell in the right places. I was delighted with my haircut!
Given the pleasant experience, I shared that I had always wanted to go lighter since I've always had black hair. He recommended a light rose gold colour and showed me a swatch, as he felt that it was smth that I could pull off. The cost was negotiated to be around $400+ in total (cut+colour). I agreed to the colour and the price.
After the bleaching session, I noticed my roots were still black and the base colour was extremely orange. It was then he revealed that he doesn't bleach roots, to protect my scalp. I did not know what to think then, since it's my first time bleaching after all, I simply wanted to trust the process and have faith. However, after the entire dying process was done, my hair colour was closer to a vibrant ginger colour which is far from the rose gold swatch which we agreed upon and my roots were clearly visible.
When I reached the counter, I was then charged $578, and was told by the staff I must have misheard the pricing. I did not dispute, so I paid and left, feeling ambivalent about the whole experience.
If it was simply a hair cut, I would definitely give a 5/5 rating for sure, I really love his work. But I did feel that the hair colour was overpromised and under-delivered. Coupled with the issue of price change towards the end, I am not sure if I would return :(
I guess we all slip sometimes, and I am one of the exceptional cases who wasn't pleased with the overall results. Even though I may not return, I would not discourage others from going because I believe Keith is a great person and stylist.
I.Y
5
Being a loyal customer with Keith for more than 10yrs! The team is professional, loved the exclusive one-to-one hair consultation and dedicated services. Top quality hair products imported from Italy!
SY
5
After 4 hours of saving my hair, giving back its life, the result is awesome! My trusted hair manager (Keith Cheah) and his right-hand woman (Samantha) for 25 years, and many more years to come.
Eros Ng
5
When I pass by the shop , I saw a guy putting a lot of passion in his work , so I decided to give a try since I need a hair cut , first time I felt the detailing he was putting in cutting my hair. He is putting maximum effort in his work .really can feel the passion and he is very skillful, the way he cut hair is like a work of art . He is Keith , very lucky of me to meeting him
Jodie Puah
5
The team very meticulous and professional. I always come here to cut and color as Keith knows what I want. 👍🏻👍🏻👍🏻
Leow Xuankai
5
not going to say much but Solid haircut
( Jay jo haircut )
Daniel H
5
Keith is one of the best hairstylists in Singapore. Nobody can do precision cut as well as him.