yesterday first time visited kooks creamery, it was closing soon, still had orders coming in this lady was politely and friendly answered all my questions. I ordered thai milk tea lava cookie, gelato was my liking and the molten chocolate flows out with every bite! will come back and visit here again 😊 …
Larry K
1
Ordered a match strawberry latte which costs $8.50, and it taste awful. Worst part is this outlet only have 1 staff attending. A family in front of me ordered 7 single scoops ice cream and I have to wait 20 minutes just for 1 drink. Terrible service and terrible drink. It's my first and final time patronizing
Jiayi Goh
2
Tried this place for their ice cream and mochi waffles, but overall experience was quite disappointing. The cashier didn’t respond when we asked questions, and we weren’t told the price until the receipt came out — $16.30 for a mochi waffle with one scoop of ice cream. Honestly, that’s pretty steep, especially there’s no service or seating area provided. The waffle and ice cream were decent, but for that price, we rather go somewhere with better service and a more comfortable setup.
T L
5
Highly recommend the Dirty Matcha! Really taste like matcha with espresso - very good and it’s vegan!! The Mochi Wafflets were light and crispy, with enough mochi to have a chewy waffle texture
The matcha lava cookie was rly decadent - warm and gooey, very fragrant. Had it with the Blue Chai Hokkaido Milk which tasted like milk with honey.
Added on marshmallow topping but everything was sweet so it was a bit overwhelming. Suggest to add to a sour flavour instead~
Overall good place with quality bakes and icecream
Erika
5
I don't know why the reviews are tragically low here but honestly I love their mochi waffles! their crispy on the outside (though it used to be crispier last time) and their thai milk tea ice cream is divine..... the scoop is BIGGER than usual! the pistachio kunafe was quite good but their earl grey was a little too sweet
Jonathan Alex
4
Chocolate lava cookie was nice! Wait time is about 10mins+. A little pricey but at least it is made to order. Had the milk cereal flavour which I think matches best with chocolate filling in the cookie.
Yu Han Foong
1
I had a very poor experience today. Despite standing in line, the lone cashier ignored everyone waiting and didn't acknowledge us. When I asked if I could place an order, I was dismissed and told to wait. While standing there, I watched a couple leave out of frustration because the wait was so long. There is a total lack of urgency and basic customer service here.
Elizabeth Elisha Ms Kueh
5
I like their mochi wafflets! It's mini size and their ice cream was good too! I enjoyed their bencurd tau huay flavour and even lychee was very refreshing! I would have it again!!!
keane keaton
4
There was a good variety of different flavours ice cream. I chose the Blue Pea Hokkaido milk and chocolate oat milk along with mochi waffles. The mochi waffles were amazing. The mochi was generous and the waffle was crispy on the outside and moist on the inside. Accompanied by matcha sauce by the side.
The service staff were friendly. Although, there isn’t a dining area to enjoy the ice cream, there was a communal table nearby where you could enjoy it.
Elle
4
despite the pricey cost of $11.80, the chocolate lava cookie was SO GOOD. the crispy exterior and gooey interior perfectly complimented the cold creamy black sesame ice cream! the black sesame ice cream had a nice taste, although it could be slightly stronger. the staff was very friendly as well. we would definitely come back for more!