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Rating Summary

4.1

15 reviews

87%

100%

87%

73%

60%

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Reviews for KOI Thé Express Takashimaya

Charlotte Chua

December 31, 2025

Friendly and great service by the staff at the taka outlet! They make really consistently good bubble tea too

Zoe Wong

December 31, 2025

My friends and I visited your outlet this afternoon and were greatly disappointed by the customer service when placing our orders. When your customer responds with 'huh?,' it means they can't hear what you're saying clearly. However, instead of repeating the question patiently, your staff responded very rudely and only changed her tone of voice after noticing that my friend was staring at her. Everyone is going through something, but that is not a valid excuse to treat others with such attitude.

Mombetsu Turtle

December 31, 2025

My go-to during break to get the standard milk tea with pearls ($4.40). The counter staff are friendly and this outlet offers the black pearls unlike the other normal outlets! :)

Sam

December 31, 2025

Visited on Apr 2024 - No problems with order and serves quite quickly - KOI card cannot be used in conjunction with Shopback

Jeffrey Yeo

December 31, 2025

Get your sweet tooth fixed with koi