Reviews for Janice Wong Chocolate Desserts in Paragon Singapore Delivery
Raj
1
Pre-ordered 3 bottle of Janice Wong Double Chocolate Sea Salt Cookies for collection at Paragon outlet. Collection process was seamless. Staff were friendly and promptly handed over the order after a quick verification. Giving 1 star for the service. The cookies deserve 0 stars.
The double chocolate sea salt cookies are overated. The taste is overly salty. Would not recommend. At $28 for 28 cookies, definitely not worth the price.
Ace Y
5
Such unique cakes… expensive but unique. The chocolate cake was really good! The gula melaka cloud looking cake was pretty nice as well but my preference is chocolate and this shop is about chocolates so good job!
Good for special gifting and birthdays
Eirene Wee
5
Uniquely artistic delicious and delicate chocolate and desserts. So glad I found this and bought a customized selection as a special gift for a friend. Some previous reviews weren’t positive about the service but I found the 2 ladies were served me not only knowledgeable but very helpful and sincerely courteous, patient, and welcoming. Definitely coming again!
Z
1
Disappointing! Won’t be back!
I wanted to get 3 chocolates but they say they don’t sell in box of 3 so i increase to 5 then they say ok. 1 bonbon $3.50 as seen in Pic 1 but upon payment, tell me $25 for 5 and saying it’s a special box. $25 can get me 7 bonbons so i ask why the markup they say the box is special and can be used for further purchases, get 5% off (saleswoman was not sure about this also). i DID NOT ask for any special box and felt that you decided to sell me a special box of 5 for an EXORBITANT pricing.
my complaints:
1) if don’t sell in individuals (or 3, or 4 or any odd numbers), why even list the per piece price of $3.50?
2) if you have special box, at least let me know before i order? because the pricing list of special box is at a tiny corner above the display right before payment (Pic 2 orange circle)
3) the math does not add up. (3.50x5= 17.5, you’re up charging me by 7.5 for an honestly lame and boring box, of which the $7.50 could be spent on 2 more bonbons) even other competitors like awfully chocolate, royce etc. have holiday packaging at NO cost so WHY ARE YOU CHARGING ME $7.50 for a BOX???? if it’s just a small markup i am fine. $7.50 is exorbitant pricing!!!
4) saleswoman was kind of rude, matching the other negative reviews.
used to patronise Janice Wong for holiday goodies, not anymore. BYE BYE.
Chiara S
3
I tried two cakes - strawberry ($10) and chocolate ($10) for takeaway. They looked great but tasted ok - the strawberry one was very gelatinous and the chocolate one didn’t have a very intense flavour. I have enjoyed the desserts at 2am but these ones were quite disappointing. I have had much better cakes from Origin+ Bloom at MBS or from Lemuel Chocolate.
The service was also meh - the gentleman working there was busy with inventory and took a while to get his attention. He was slow and not very friendly.
Phoebe
3
Bought some desserts as a gift. They look great visually. The cake was nice. Got some bon bons as well (Rum, Strawberry & cream, Bakkwa chicken, Whisky Orange, Gingerflower) Almost all of them were pretty mild and just tasted like plain chocolate. "Strawberry & cream" had a light strawberry aftertaste. "Whisky orange" also had a slight alcohol taste. The rest were underwhelming, especially the bakkwa chocolate. Overall not worth it, especially for the price. (We even ordered it twice cos our first box melted in the car-not the shop's fault)
Royal Pears
5
Strawberry lime cake - Nice rose syrup flavour yet not too sweet and balanced by fruity flavour.
L Chan
5
Heading to Hong Kong this Christmas to celebrate with friends. Was looking for a Singapore made snack for them. A brand that’s not commonly found in Hong Kong. Wanted to avoid those usual SG brands that are available at That Little Shop HK.
Think these boxes of cookies will be a pleasant surprise!
N T
4
Pandan gula melaka cake - 3.25 stars
Personally I'm not a fan of mousse cakes - I love a good thick chiffon or sponge. This wasn't too sweet. Each component tasted good. Now I just wish there was a cake comprising just the pistachio and mascarpone layers! Was puzzled that the box came with a large hole. Might need to transfer the cake into another container for longer term storage.
Goh WL
1
The CNY assorted cookie tin is extremely bad. Cookies are all soggy and stale. At $69, you are better off buying cookies and chocolates from Fairprice.