Was served by a super sweet young lady today (Sat, 13/12/25) at the YSL counter at around 5:40pm. Thankfully there weren’t many shoppers and she could help me solve my makeup problems on the spot. I managed to resolve my coverage issue, and found a better fitting blush and lip colour as well. I was super impressed by the cushion and bought it (she also has a wonderful eye for the right colours that suit my skintone, so impressive!) Also got the lipstick and blush I was very pleased with.
Overall, she was super friendly and approachable and very kind as well. Made for a pleasant experince.
K Tan
4
Isetan @ Scotts used to be an iconic shopping destination along the Orchard shopping belt. Nowadays, it’s a bit quieter and more laid-back, which makes shopping here quite pleasant.
They often have good deals, and the staff are always friendly and helpful.
ʝᴜηε ωöɳɠ
5
I am writing to give a big thumbs up to Tiffany at chanel isetan scotts. She is a very patient girl and is very professional in recommending the "right" products all the time. Sometimes in the midst of serving me, there will be other customers who come in, she will continue to give me her undivided attention unlike some promoters who will always try to "kill more birds with one stone". Hope all Chanel BC can be like Tiffany!
Isa Charm
5
Staff in this store are mostly excellent as compared to Ion store. 👍🏻 to Candy whom has displayed exceptional service whenever I visit the store. …
Pringles
1
Employee too busy with her phone and was annoyed because she was asked to attend a customer. No business and not interested in selling anything either. Would expect better from a Chanel store but maybe that's why the store was empty... maybe the young lady employee should work for Facebook and WhatsApp and not Chanel!