The modern storefront of iROO Ngee Ann City, showcasing mannequins and interior displays.
The storefront of iROO Ngee Ann City, featuring mannequins in colorful outfits and the shop's logo.
Mannequins display stylish denim and plaid outfits in a well-lit retail store.
Mannequins display stylish outfits in a shop window, showcasing fashion.
Mannequins display stylish outfits with a quilted skirt and a floral print dress.
Mannequins display floral dresses and accessories in a bright retail store.
The entrance of the iROO fashion store at Ngee Ann City, showcasing clothing displays.
Mannequins display a yellow tweed jacket, pink top, and red embroidered pants.
Entrance to the iROO Ngee Ann City fashion store, showcasing apparel displays.
Framed artwork displaying the brand name '/ROO' and '2024 AW'.
Mannequin in a store window displaying a floral top and textured skirt.
Close-up of denim jeans with visible stitching and a brand tag.
Mannequins display fashionable outfits in a retail store window.
Interior of a clothing store with a mannequin, sofa, and fitting room curtains.
Three framed artworks featuring nature scenes and a model, displayed on a brick wall.
Mannequins in a shop window display showcasing stylish outfits and accessories.
Mannequin displays a white blouse, pink lace skirt, and statement necklace.
Interior view of a modern clothing store with mannequins and apparel on display.
Mannequin wearing a pink striped top with lace details and a blue beret.
Interior view of a clothing store with racks of colorful apparel and display tables.
Mannequin in a lime green textured dress, white cap, and handbag in a shop window.
The storefront of iROO Ngee Ann City, featuring mannequins in colorful outfits.
The storefront of iROO Ngee Ann City features mannequins displaying fashionable outfits.
Mannequins display a lime green top with floral embellishments and a rose-print skirt, and a pink cardigan with ruffled shorts.
Interior view of a modern clothing store with mannequins and apparel displays.
Mannequin in a white lace dress with a green scarf and black handbag.
A person wearing a denim dress over a white shirt, accessorized with a small black purse.
Based on 10 reviews
Out of 2294 shops
Not enough ratings
Changyu Lin
Extremely bad service towards customers. One staff (60 +) commented:” u never buy clothes ah, our adult clothes is like this , need to go and alter outside if is not fitted. “after I said the smallest size is still a bit too big for me . I’m a 30+ year adult , I really wonder what does she mean by “our adult “ , I didn’t ask more as I respect she is senior and almost at grandma’s age .😡😤
Yan S
Extremely bad customer service and bad quality. Wore my shirt for only 5 hours and the part in contact with my bag strap was all fluff and lint. This has NEVER happened with my other brands' shirt. My bag strap is smooth with no protruding studs whatsoever. It is clearly iRoo's quality issue. Went to their store today to ask for an exchange but received very bad customer service. The store manager blamed it on my bag strap instead of reflecting on their own quality problem. When I showed her my bag strap and these are her own words:" this bag strap is very smooth, shouldn't be causing this problem" she said this exact sentence in chinese. Even after acknowledging that my bag strap was not the problem here, the store manager refused to do any exchange or compensation when it is clearly their quality issue. Their service attitude is also very bad with zero empathy. Will not be visiting this brand ever again.
Thluai Te
The fabrics used are great and the designs are really ice but the staff is not very nice to customers.... one staff called Sabrina 'shamed' my friend and I into buying the clothes , saying our loud and complaining to another staff that we 'tried the clothes for 3 but never buy any' when we were only in the shop for less than an hour... the way she blatantly treated us made us uncomfortable and at first I was planning to buy more pieces of clothes because I felt bad but I only ended up buying 1 because of this staff ... I am a regular customer of iROO and I've been to multiple outlets but I've never had an experience like this is really shocking to me and will remain an unforgettable experience, it has really tainted iROO's reputation to me...
Lim Hock Chuan
Just another retail
Min Li
The quality of the clothes is very bad. The jeans I bought fell apart after one wash. When I took them back, the attitude of the clerk was very rude. They are not responsible for any after-sales service after you buy the clothes. You should think twice before buying clothes from this store.
Annie Chow
Bought this stylish belt at IROO online shop. It matched my Juliette C bag and Purpur Pinafore so well for a fashionable trendy look. Received in good condition. My packaging request to pack in waterproof materials was fulfilled. Compliments for the apt and detailed packing. Can tell that it was carefully done. Don't mind to buy again.
Jupiter
Truly appreciate Karenn from Ngee Ann City for being consistently prompt, efficient, and always ready to help—her professionalism and support make all the difference! What an amazing staff you have there 👍🏻 …
Ligia Saniz
Great shopping experience.
cristy vicente
Takashimaya
