Innoquest Diagnostics Satellite Laboratory provides medical laboratory and diagnostic testing services supporting physicians in diagnosing conditions, monitoring treatment effectiveness, and conducting preventive health screenings. Modern medicine relies heavily on laboratory diagnostics—blood tests, urine analysis, tissue examination, and specialized testing revealing information impossible to obtain through physical examination alone. Services likely include routine blood work assessing complete blood counts, metabolic panels, lipid profiles, and blood glucose, health screening packages combining multiple tests appropriate for different age groups and risk factors, specialized testing for hormones, tumor markers, infectious diseases, and autoimmune conditions, and pathology services examining tissue samples.
The "satellite laboratory" designation indicates connection to larger Innoquest network while providing convenient Orchard location for sample collection. Patients receive blood draws and sample collection here, with testing performed at central laboratories equipped with sophisticated analyzers ensuring quality control and result reliability. Turnaround times vary by test complexity from same-day for routine work to several days for specialized assays. The laboratory serves both referred patients from physician orders and walk-ins seeking personal health information.
6737 2788
Orchard Road
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 8:30 am
Monday
8:30 am–5 pm
Tuesday
8:30 am–5 pm
Wednesday
8:30 am–5 pm
Friday
8:30 am–5 pm
Saturday
8:30 am–1 pm
Sunday
Closed
Menu information is not available at this time.
Photo Gallery
The entrance to Innoquest Diagnostics Pte Ltd Satellite Laboratory, featuring a large banner with company information.
Innoquest Diagnostics laboratory waiting area with a digital display, water dispenser, and branding.
Interior of Innoquest Diagnostics with a large sign, a digital display, and a coffee/water station.
Innoquest Diagnostics Pte Ltd advertisement featuring a family and laboratory equipment.
Exterior signage for Innoquest Diagnostics Pte Ltd Satellite Laboratory, featuring family imagery and contact information.
Innoquest Diagnostics Pte Ltd Satellite Laboratory reception area with branding and medical scale.
Rude staff who are completely unhelpful. I asked for a larger container to collect my stool sample so that I wouldn't make a mess and am able to transfer to the sample bottle but was met with "that's all we have". I made do with a narrow tube to collect my stool sample hoping that nothing will spill. I then asked about the turnover time for the result of the stool sample and was curtly told "2 weeks". I had to call my primary doctor and ask to clarify and then it suddenly became "2-3 working days". Unprofessional staff who stand around and stare.
dorin mama
Before visiting, I had no idea why the clinic had such bad Google reviews, until visited for the 1st time, and I swear this will be the last time as well. The nurse was searching for the blood vessel after the long needle was under the skin deeply, 5, 6 times adjusting to the different directions , can you imagine how painful it was when the needle was basically stirring inside the vessel. And saying can apply ice pack if have bruise later on. Is it normal to have bruise after blood test? Definitely no! This was the worst blood test experience so far in my life. If I can give 0 google star, I will. Defiantly not recommend, try to avoid to be exact.
Positive Reviews
PS
For someone with veins that are hard to find it is always an anxious to have a blood test. The staff was spot on and manage to draw 5 tubes of blood without any discomfort. Thank you.
SG Tan
I had my blood drawn on 22 Sep at Fullerton health screening clinic. Innoquest called me on 6 Oct that they will sent someone over to me to redo the blood test. I'm guessing they had screwed up and lost my blood sample.
Selvi from innoquest had came to my office. She is experienced and manage to complete within 30mins. Selvi answered to the questions I had.
Hopefully this will not happened again.
Joyous Anonymity
● Date of Visit: October 1, 2025 (around 10:30 am)
● Purpose: Blood Draw for Lab Testing
● Number of people: 2
Gosh, who would ever expect to have so much fun going for a blood draw?! My sister & I certainly had a rollickin' great time doing just that at Innoquest, Paragon! :D
The phlebotomy team working at this location are a great crew of wonderful individuals. Their camaraderie is obvious & together they fill the office with such a collective sense of lighthearted joy.
This fact, in combination with their high standards of professionalism, really helped to immediately ratchet down the internal tension individuals (the terribly "squeamish-about-blood-&-hypodermic-needles" types) like myself & my sister naturally bring into the phlebotomy room... so much so, that we were miraculously all smiles during our entire time in there (LOL, in some ways, it even felt more like some sort of social visit instead of an appointment for some dreaded medical-related procedure)!
Additionally, the procedure itself was so deftly carried out that I must say this is first and only time I have ever experienced an actual PAINLESS blood-draw!!! Even though we had different phlebotomists, my sister had a similar experience too!
(THANK YOU, THANK YOU, IRIS & SEBASTIAN — you both are definitely phlebotomy rock-stars!!!)
No one ever actually likes getting a blood-draw, but if it's something that can't avoided, then definitely consider going to Innoquest Paragon to get it taken care of!
PRO TIP: do yourself a major favour — make sure you are well-hydrated before you go in for your blood-draw! that way, you'll have adequately "plumped up" veins for the phlebotomist to work with (instead of "collapsed", dehydrated vessels that will necessitate a lot more uncomfortable "fishing around" to locate a viable vein).
sharmaine l
thank you to the team at innoquest! i came in feeling rather anxious after a rough first experience at another clinic where they only managed to draw one tube of blood & i was honestly dreading doing it again.
but the staff here were so gentle and reassuring—the whole process was done so smoothly and painlessly, i could hardly believe it. special thanks to the staff with “wonder hands” really appreciate the care! :)
Eileen Chio
I had an excellent experience at Innoquest, thanks to Nurse Iris. After two failed and painful attempts at another clinic, I was referred here—and Iris was a total lifesaver. She was calm, gentle, and incredibly skilled. She found the vein on her first try and made the whole process smooth and painless. I truly appreciated her professionalism and reassuring presence. Thank you, Iris, for turning what had been a stressful experience into a positive one!
