Harry Winston operates at ION Orchard 02-19 (phone: 6883 9509, Monday-Sunday 10am-9:30pm), representing the American high jewelry house founded in New York City in 1932 that continues setting standards for fine jewelry and luxury watchmaking. Cosmopolitan magazine crowned founder Harry Winston as the "King of Diamonds" in 1947, establishing the jeweler's reputation as "Jeweler to the Stars" through decades of loaning splendid pieces to celebrities for red carpet events.
The boutique showcases premier jewelry collections including Royal Adornments, New York, The Incredibles, and signature designs across bracelets, charms, earrings, engagement rings, necklaces, and timepieces. As a diamond specialist, the house creates exceptional pieces demonstrating mastery in stone selection, cutting, and setting techniques that have defined luxury jewelry standards for over 90 years.
The ION location serves as Harry Winston's sole Singapore presence, positioned within the mall's luxury jewelry corridor alongside other prestigious international jewelers. The boutique provides access to the brand's complete collections plus personalized consultation services for customers seeking investment-grade jewelry, high jewelry pieces, and exceptional diamonds that represent the pinnacle of American jewelry craftsmanship and design innovation.
6883 9509
Level 2, Unit Number #02-19
Operating Hours
Open Now
Closes in 6h 23m
Monday
10 am–9:30 pm
Tuesday
10 am–9:30 pm
Wednesday
(Today)
10 am–9:30 pm
Thursday
10 am–9:30 pm
Friday
10 am–9:30 pm
Saturday
10 am–9:30 pm
Sunday
10 am–9:30 pm
Menu information is not available at this time.
Photo Gallery
The elegant storefront of Harry Winston, showcasing luxurious jewelry and watches in illuminated display cases.
The elegant Harry Winston jewelry store entrance with illuminated signage and display windows.
A Harry Winston jewelry display featuring a diamond and emerald necklace, earrings, and ring.
A woman in a navy blazer signs documents at a desk with a jewelry display.
The elegant entrance of a Harry Winston jewelry and watch store with illuminated displays.
A close-up shot of a sparkling diamond engagement ring in a velvet display box.
A car waits at the entrance of a building with a large digital billboard advertising deals.
A black and white logo with the letters H and W inside an octagonal frame.
The elegant storefront of Harry Winston, showcasing exquisite jewelry in illuminated display cases.
The entrance to Opera Gallery, featuring artwork displayed in the windows and a modern architectural design.
A luxury watch with a gold case and black strap displayed in a glass case.
A close-up shot of a sparkling diamond engagement ring on a blue textured surface.
The elegant entrance of a Harry Winston jewelry store, featuring illuminated signage and display windows.
The elegant storefront of Harry Winston, featuring illuminated signage and large display windows showcasing luxury watches.
The elegant entrance of a Harry Winston jewelry store with illuminated signage and display windows.
Visited a few years back, but only felt compelled to write this now, thanks to a friend’s recent disaster of an experience that brought it all flooding back.
Back then, the sales associates seemed to forget they were representing HW. The only thing they carried with confidence was bad service. Unlike HW boutiques elsewhere, where staff are polished, knowledgeable, and can tell you the story behind each gem, this team seemed more invested in appearances than substance.
When I was shopping for an engagement ring and wedding band, the manager and SAs kept pushing their “most popular” design: the one with the HW logo. Their sales pitch? “People will confirm know it’s Harry Winston.”
Excuse me? That’s your selling point? Just because you care about being obvious doesn’t mean the rest of us want to wear a walking billboard. Some might actually choose it for sentiment or design, not for name-dropping.
Needless to say, I took my time, taste, and money elsewhere.
TheNoobSimsBuilder
I recently visited Harry Winston to take a look at their engagement rings, expecting a level of service that matched the brand’s prestige. Unfortunately, my experience fell far short. The sales staff were condescending and slightly rude, making the entire visit uncomfortable.
In contrast, I also visited Louis Vuitton and Graff for fine jewelry, and the difference in service was night and day—both brands provided welcoming, attentive, and professional assistance. Given Harry Winston’s reputation, I had much higher expectations, but the service left me disappointed.
Au502
I had a disappointing experience with the staff at this location. Their attitude and lack of professionalism are not what I would expect from a brand like Harry Winston. The entire team could benefit from better training and an attitude adjustment to align with the prestige of the brand. It’s no surprise that customers may be discouraged from making purchases. I hope the management takes this feedback seriously and implements necessary improvements.
Teresa
Unfortunately, my experience was far from what I anticipated. The sales associate I interacted with seemed to assume that I couldn't afford the pieces I was interested in, and their attitude was dismissive and condescending. Instead of providing the level of service I expected from a luxury brand, I felt judged based on appearances rather than treated with respect as a customer.
kookiesncream
i wanted to buy my mom a necklace, mind you was $300,000! sa looked me up and down because i was wearing a tshirt and dress pants. was half heartedly showing me things and was just not accommodating at all. my fellow highspenders! go to graff instead!!
Positive Reviews
ฟ้าใส รัชภิรมย์
Auntie Ann ho gave me such a warm welcome that I ended up leaving with a beautiful ring. The staff at the store were incredibly attentive — they served me four glasses of water as I was very thirsty, and even brought me a Coke. The service truly lived up to the Harry Winston standard, completely changing my perception from previous reviews. You have to experience it yourself. Auntie Ann ho is both courteous and genuinely friendly.
Shuqi Chen
Please look for Ann if you want to visit this store! Ann is the most responsible and lovely SA I have ever met. She really thinks about the customers and you never feel pressured or pushing from her. Ann really makes me like this brand even more.
Jacquie Q
We came all the way here from Australia for our wedding bands. We were helped by a lovely lady named Ann. Throughout the whole process Ann was responsive, professional and genuinely made shopping at Harry Winston such a positive experience. We highly recommend Ann!
