Reviews for Francis Jean Far East Plaza

Denise

December 31, 2025

5

Kenny is the only hairstylist I trust and have been a loyal customer since 2016. He is very experienced and will advise what style is suitable based on your lifestyle. I usually let him suggest the colour. 🤣 Always pleased with the end result!

Pamela Khoo

December 31, 2025

5

Experience stylist knows what color i want to achieve. Good service, friendly and able to meet my need.

Sal

December 31, 2025

2

Did hair perm and nails here. Everyone was nice except my hairdresser, Janess. She was rushed and was so rough with handling my head, tucking and pulling my hair. She literally took less than 5 minutes to cut my hair. Throughout the whole process, she didn’t care to explain anything and didn’t even bother to ask what kind of style I want. Over many times water/solution spilled on my white dress because she was so Rough. At one point during perming I told her that my head was very heavy because of the perm rods, she just said ‘sorry, it’s like that one’ when in fact i knew that she could readjust the rods so they are positioned better to lighten the weight. The styling at the end was as if she wanted it to be over and done with. My hair was so messy and frizzy. The overall perm was soso, not good but not bad. Nevertheless, I don’t want to base this one bad experience on the whole salon but janess definitely needs to treat her customers better.

Eunice Lim

December 31, 2025

1

went to bleach & dye my hair last Thursday, 21/3/19. color faded off the following day, 22/3. Was asked to go back for a retouch however i was unable to as i was busy with family matters & flying off early in the morning on Sunday. went to several salon in Australia and was informed by all that the bleach was badly done leaving my hair extremely patchy and damaged. Had to spend easily $400+ so that my hair can be fixed. I ended up with 4 tones of hair color in less than a week! Have message my hair stylist only to be left on ' double blue tick' and last seen. service during hair dye was good. but the end product was horrifying

gladys

December 31, 2025

5

had a really great experience at this salon. my stylist genuinely knew what they were doing and took the time to listen to all my concerns before starting. they fixed my hair exactly the way i was hoping for and explained things clearly throughout. super skilled, attentive, and reassuring