Today was my first time visiting this clinic and I am truly impressed by Dr James Ng's professionalism. He was very patient and took the time and trouble to explain the test results to me, pausing occasionally to make sure that I understood him. The clinic's support staff were also pleasant and helpful. The young lady who carried out the eye tests on me explained clearly what each test does and what to expect, putting me at ease. In short I had a very good and positive experience at the clinic today.
Mark Nash
5
I would highly recommend Dr. James Ng for all your eye specialist needs. I have recently become a patient and have been very impressed with the professionalism and the efficiency of the specialist clinic along with Dr. James’ very personable approach. He is extremely thorough in explaining the test results with you and does so in a manner that is both understandable and reassuring. To complement the experience he has a supportive team of bright and cheery assistants within the clinic.
Annice Haw
5
Dr. James Ng provided outstanding care for my son Theodore’s eye. He was professional, compassionate, and took the time to explain everything clearly.
Theodore felt comfortable and the follow-up care was excellent. I highly recommend Dr. Ng to anyone seeking expert and caring ophthalmic treatment.
Amerie B
5
Dr James Ng is one of the most patient and personable doctors I've ever met! He was really thorough with his explanations, and I never felt rushed during consultations. He took the time to understand my concerns and worked with me to tailor my treatment plan so that it could be sustainable, given my schedule constraints. I felt truly heard and reassured. The patient-centric care Dr James provides made each visit such a positive experience. I rarely write reviews, but I felt compelled to share my great experience. I highly recommend Dr James for his expertise and excellent patient care!
Cassey Liang
5
Dr James is a very nice doctor. Explain things very thoroughly in a friendly and understandable manner. The assisting doctor who did my test is also very friendly and kind to explain what each test does. Highly recommended
Nicole Kwan
5
Everyone at the clinic is very professional and caring. Dr James Ng is especially detailed and clear in his explanations. Both my visits here have been very pleasant and I would definitely recommend!
Naina Gupta
5
Great visit to the clinic, as always. The staff are pleasant, competent, and explain the eye tests/dilation so you know what to expect . Dr Ng is great. Friendly plus explains the procedures/treatment patiently.
Si Ting Chai
5
Was referred to Eye Specialist and had my consultation with Dr James Ng. The clinic is very efficient and professional in conducting a whole series of eye tests before I saw the doctor.
Dr. James was very thorough in explaining my test results and used layman analogies for my easy understanding. He also conducted another test personally just to be certain of my condition.
Thank you & appreciate the team who has attended to me today.
c k 6478
5
I recently visited Dr. James Ng for an eye checkup, and I had an excellent experience. He was incredibly patient and professional, taking the time to answer all my questions thoroughly. His expertise and attention to detail gave me great confidence in my eye health. The clinic was well-organized, and the staff was friendly and efficient. I highly recommend Dr. Ng to anyone looking for a knowledgeable and caring eye specialist!
Jennifer Li
5
Dr. James Ng has always been patient, caring and providing assurance and comfort to his patients. These are so important values besides expertise and professionalism.