Andy Wuu
This was one of the most disappointing café experiences I've had to date. We were there at around 5pm on 8 Jul 2035. While the kitchen staff were friendly and approachable, the service from the female staff member at the front was subpar and left a lasting negative impression. It began when we requested to sit at a 4-seater couch, as we had bags and planned to do some work. Instead of accommodating us, she curtly told us the area was "reserved"—despite the café being only about 50% occupied at the time. We stayed for over two hours, and even by the time we left, those “reserved” seats remained completely empty. Perhaps they were reserved for invisible guests. We also noticed that customers seated outside the couch area were offered “bag carriers” for their belongings. However, no one offered us one. In a service-oriented industry, this kind of assistance should be provided proactively—not overlooked. Given the dismissive attitude and lack of basic customer service, we won’t be returning.
