We tried a 2-hr couple massage. Started with a good back scrub, followed by an hour of relaxing massage & 40mins of onsen. Place is clean and pretty conducive. Masseurs skills are not bad, although i think mine can be improved. I have requested for Deep for massage strength level but it was not good enough for me. The private onsen room is decently spacious and comfortable with an attached shower area. Overall, a pleasant experience worth trying.
J N
5
Had a one-hour massage and a 40-minute onsen session. The place was clean and pleasant. Especially impressed with the cleanliness and feel of the onsen room. They thoughtfully provided amenities including towels, slippers, shower gel, shampoo, conditioner, shower caps, combs, cotton buds, cotton pads, hair dryer and a in-room water dispenser. Hope they maintain it well down the road cos mouldy bath areas and/or unclean onsen tub certainly would spoil the entire experience. Best ending to the experience? The staff did not even try asking me to sign up for any package. This alone warrants a return trip!
Scottz Lip
4
Had a good experience here for a couple retreat!
The masseur had great strength and technique, and the private onsen was super nice — very relaxing and clean.
A few small things could make it even better: having some soft background music and mood lighting would really set the vibe. It’d also help if there’s a small chair in the onsen room for guests to sit when putting on shoes.
Staff could also be a bit more welcoming — maybe greet guests and explain what to expect during the spa session. And it’d be awesome if there’s a small lounge area after the treatment with tea or snacks to cool off and unwind.
Overall, still a really nice experience — just a few tweaks away from perfect!
Lin Eng Koh
5
Wonderful experience at Elements Wellness Centrepoint. The staff were very friendly, environment relaxing. Masseuse was also professional and good. Love their onsen too. We had a wonderful couple spa time there. Will go again.
Md K
5
We had a private couple onsen with massage here! Awesome indeed, nice and relax onsen totally private and the price is affordable too.
Julie S.
5
My first visit was two years ago after receiving a birthday gift voucher. The massage was a very positive experience, and I’ve continued to use their lymphatic massage service ever since. Ms. Rita is highly experienced, explains each step clearly, and makes the treatment very relaxing. I’ve had no problems with their services and would definitely recommend them.
Ranna Seah
5
Ernest service and customer-oriented is my impression with Elements. We booked the couple massage + onsen promotion. I feel bad about this, but we arrived late due to traffic but I was able to communicate to Elements via What's app and their responds are very prompt and assuring. I enjoyed my massage and onsen time with Elements. Great ambience and no hard-selling.
Eddi Ong
4
Had a good experience here.
Took up Couple Koyamaki Onsen on 21/11
The staff are welcoming upon arrival.
First we went for the massage and the masseur had good technique and then follow by private onsen, it’s well maintain on cleanliness.
At the end of the session there’s tea serve by them.
Cheryl Koh
5
Was gifted the Signature Couple Koyamaki Onsen and we had a good time there. Staffs was friendly and no hard sell after our session. Massage and onsen was very shiok! Will go back to try other type of massage another day :)
May Soon
4
Therapists are experienced and well-trained. Clean and comfortable environment, value for money if you buy spa packages for treatments. Tried their Onsen spa, meridian flush massages, and aroma oil massages, quite good and relaxing 8/10. Like that, their Onsen is private with shower facilities, massage room is separated in another room although Onsen in a small room.
Will try their facials one of the days. Sales staff at this branch may share or ask if you want to get packages but not pushy like their ion branch that totally turn me off.