Reviews for Cow Play Cow Moo

Lisa T

December 31, 2025

1

Cashier is rude and impatient. The line to the front counter is always long and slow for this particular outlet. I waited 30mins to redeem prizes. If there is a long queue building up, they should consider to open up a 2nd counter. Side note: they do have hello kitty mahjong sets and monopoly

YCC

December 31, 2025

1

Okay, I have to be honest—there’s no way to win the claw machine, even after spending $400. I tried the labubu x how2work machine, where it’s 5 tries for $20, and after 100 attempts, nothing’s coming out. I’m not upset because I know there’s no guaranteed win, but when the labubu craze hit in 2024, the odds felt much better. Back then, I never went home empty-handed after spending $100. This year, though, it’s a whole different story. I’m doubtful I’ll support them again.

clownezzz

December 31, 2025

5

We just did PWS photoshoot at this CPCM outlet 😀 wonderful backdrop & wide variety of exciting arcade games 🕹️ 👾. Staffs were kind to give us free coins to use the machines for our photography! 👏👏 …

Andil Ong

December 31, 2025

1

- TL;DR: DO NOT waste your time here. Amazingly scammy place. Lack of maintenance for all the machines. Tickets may not pay out. Machines may not work after accepting coins. If you just want to kill time with your kids here, trust me, the kids are not going to be happy either since they do not get to play Chronology: - Took us 1 hour to play 6 machines because 5 of them are not working either after accepting our coins or mid way. In 3 of them, the tickets will not pay out - We finally got frustrated and told them to refund us our money (we had so many leftover coins because we have to keep on waiting for them to fix the machines) and they told us that they can’t do that. - After we showed that we were visibly upset, finally they say “how about we make you a membership and put the coins in your member card for next time?” - Since there is no other way, we agreed and they say we have to pay for the card. Then we have to wait 20 more minutes because the counter lady needs to call somebody to get it done….. - Finally when we are done, they informed us the card will expire at the end of the year (It was July when this happened) - At this point, we were actually impressed at the level of scamminess

xie ying

December 31, 2025

1

Worst Experience Ever! As a loyal customer, I have always brought my kids to Cow Play Cow Moo, but this time, I had the worst experience ever. Due to a system issue, my coins disappeared. When I asked a staff member for help, instead of assisting, he accused me of lying! His rude attitude was completely unacceptable. I will be reporting this incident to the relevant department. As a paying customer, I expect better service and respect. This experience has truly disappointed me, and I hope the management takes action to improve their staff training and customer service.