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Rating Summary

4.1

15 reviews

5
87%
4
100%
3
87%
2
73%
1
60%

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Reviews for Chow Tai Fook Jewellery ION Orchard Branch

ching ching

ching ching

1

Esther Ho was quite rude when my cousin visited on 19 April. She wanted to sign up for the member and Esther just gave her the look and she was whispering to another male colleague (in a making fun manner) that my cousin wanted to sign up for the membership. It was only after when my cousin bought something that her attitude towards her changed. Please be mindful of behaviour whether towards a customer or not as this will drive potential customers away. Even when my cousin entered the shop, no one bothered to greet her. Lousy customer service. Please do something about this

kinoko

kinoko

5

We spent almost an hour in the store and Christine was really patient and showed us all the pieces. All the pieces are displayed and the sales assistant also helped us pick out other items not displayed. We ended up bringing back three pieces but this was overall a really pleasant shopping experience

Steven Ong

Steven Ong

4

I recently visited Chow Tai Fook and was assisted by salesman Elvis Lee. He was extremely helpful, knowledgeable, and patiently answered all my questions. Highly recommend him for his excellent service!"

kwanhua chan

kwanhua chan

5

Esther took the time to understand what I was looking for and guided me with patience and care. Her service was thoughtful and genuine, making the whole shopping experience smooth and enjoyable.

Serene Tan

Serene Tan

5

We were welcomed by Joan Png right from the entrance. We were there looking for a baby gift and she proactively showed us the different options & designs. We walked out happily with a unique 平安锁! Reasonable workmanship fee. Highly recommended!