The staff are super professional and caring! I loved the environment and the treatment options provided! Would recommend!
Wendy Foo
5
Staff is friendly. Service is good. Will come back again.
Brenda Khon
5
Great service
Sheryl Chong
1
I’d like to share some honest feedback from my visit today.
I felt quite uncomfortable with how Miya (clinic manager) handled the conversation regarding the package price that was first offered to me during my initial visit. It was offered to me directly by the doctor — I did not ask for any special price — but today, Miya kept questioning it and implied that another staff had given it to me rather than the doctor (still say she want to go check it out which staff gave me this price) and even emphasized to me that she is the manager using a dismissive tone.
She also kept repeating how low the price was and that prices might increase soon. This was totally unnecessary as I already decided to sign the package and the way it was said came across as condescending, and it made me feel like I was being looked down on, which really affected my experience.
On top of that, Miya came in and out of the treatment room multiple times, disrupting what should have been a peaceful and private session. It felt more like a sales pitch than a treatment, and I found that very unprofessional. When I asked questions relating to the package, again the way she replied sounded condescending. This is the kind of experience that I don’t want to have whenever I visited an aesthetic clinic. If my first visit there was treated like this, I would not have come for the 2nd treatment today. My first visit there last week with Dr Phua and the staff that served me (didn’t manage to get her name) was a pleasant one.
I hope this feedback is taken seriously. I come for treatment, not to feel pressured or uncomfortable, and I truly hope future sessions can be more respectful and uninterrupted.
callista indarto
5
Really good service! Joana was the person who helped me do my facial. She was very gentle and really good with the massage. Would definitely go here again.
Siew Cynthia Foo
5
The facial was done by Joanne. The massage was very relaxing and the extraction was painless. I enjoyed the facial thoroughly.
PY
5
Tried the signature 6 steps facial. It was super relaxing & no hardselling too! Pricing was also affordable. Will visit again :)
Vivian Hoo
5
I did a facial treatment by Joanne .She’s friendly and professional.Really good service.Next time will come again
Tommy Dubettier
5
I had a great facial. Staff was very professional and welcoming. Service was great