Chanel Watches & Fine Jewellery at Ngee Ann City represents the pinnacle of French luxury timepieces and high jewellery on Orchard Road. Located at #01-04 in Takashimaya Shopping Centre, this dedicated boutique (separate from Chanel's main fashion boutique) showcases the house's exquisite watch collections and fine jewellery creations.
The boutique features iconic Chanel watch collections including the legendary J12—available in ceramic in black and white, various sizes, and complications like the J12 Diamond or J12 Tourbillon. The Première collection, inspired by the classic Chanel No.5 bottle cap shape, and the Boy.Friend watches with their masculine-feminine contrast, demonstrate Chanel's ability to create timepieces that feel both timeless and distinctly contemporary.
In fine jewellery, the boutique showcases the Coco Crush collection with its signature quilted motif reinterpreted in gold and diamonds, the Ultra collection with its contemporary edge, and high jewellery masterpieces that represent hundreds of hours of artisanal craftsmanship. Each piece reflects Chanel's legacy of using the finest materials while maintaining the house codes established by Gabrielle Chanel.
Operating daily from 10am to 9:30pm, the boutique offers personalised consultations by appointment for serious collectors. The refined environment provides the appropriate setting for viewing and trying on pieces that represent significant investments. For visitors to Singapore, the boutique provides tax-free shopping privileges, while locals appreciate having access to Chanel's complete watch and jewellery range without leaving the country. The presence of this dedicated boutique elevates Ngee Ann City's status as a true luxury destination.
800 321 1501
Orchard Road
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 10 am
Monday
10 am–9:30 pm
Tuesday
10 am–9:30 pm
Wednesday
10 am–9:30 pm
Friday
10 am–9:30 pm
Saturday
10 am–9:30 pm
Sunday
(Today)
10 am–9:30 pm
Menu information is not available at this time.
Photo Gallery
The elegant Chanel Watches and Fine Jewellery store entrance with illuminated displays.
Two quilted Chanel handbags displayed on shelves in a retail store.
Interior of a luxurious Chanel Watches and Fine Jewellery store with display cases and seating.
Chanel J12 watches displayed in a store window, one black and one white.
Chanel watches and fine jewelry displayed in a well-lit shop window.
Exterior view of the Takashimaya department store building with lush greenery in the foreground.
Chanel watches and fine jewelry displayed in a well-lit display case.
Chanel Watches and Fine Jewellery store with a large illuminated display in a mall.
A festive Chanel-themed Christmas tree decorated with brand logos and ornaments.
The elegant entrance of a Chanel Watches and Fine Jewellery store with illuminated displays.
A pink Chanel sweater with sequined '5' and pearl details displayed in a store window.
A screenshot shows a virtual queue message from Transtar Travel.
A diamond necklace and earrings displayed on a mannequin in a jewelry store.
The elegant Chanel Watches and Fine Jewellery store entrance with a display window and a decorative cart.
Chanel store window display featuring handbags, shoes, and mannequins.
The iconic Chanel logo, a symbol of luxury and timeless elegance.
Chanel handbags, jewelry, and shoes displayed on shelves and in glass cases.
A woman stands in front of the Chanel Watches and Fine Jewellery store.
Chanel watch and fine jewelry store window display with gift boxes and watches.
People gathered around a food stall with a red canopy in front of a department store.
A white Chanel handbag with quilted detailing and chain straps displayed in a store.
A person in a Chanel store holds a black notebook near display bags and jewelry.
A woman stands on a paved walkway in front of the Chanel Watches and Fine Jewellery store.
The worst experience here with the male sales associate with slightly bleached hair. Decided not to purchase the ring I was looking at as it really didn’t suit me and politely thank him for his time. Totally ignored me and rolled his eyes. Before we left my friend thanked him again for his time and he ignored us completely once again.
I don’t think this is how consumers should be treated even if they don’t purchase anything from the store. I think Chanel should train their sales associate to have more graciousness. I went to Hermes to purchase my ring instead. Service was better and you don’t get this kind of attitude from their SA
Jorene Lee
Went to this store on a Wednesday night and had a bad experience with the SA there. My friend was asking for rings to try and the SA was reluctant to take out the correct size for her and insisted the ones that he took out was correct. Eventually he took out another ring in the correct size for my friend to try but we did not purchase as it does not suit her. We apologized and told him we will consider and thanked him but was completely ignored. Chanel should train their staff better as this customer service attitude is completely unacceptable.
kirsten yuan
My premiere watch stopped moving after 4 mths of purchase though i was told that everything including the battery was supposed to be brand new when i bought it in Dec 22.
Send in the watch for repair and it took 1 mth after chasing. I was told that the battery was defective and really not impressed to know that Chanel needs 1 mth to change battery.
Expensive lesson for me. If wanna but luxury watch pls go to the proper watch brand.
Micko wei ying
Rubbish system morning 7oclock start Q until now still Q
Positive Reviews
Jerrick Lim
Fine service in service of fine watches and jewelry. We walked in looking like the rabble and were served like royalty, and we were surrounded by other customers in the Sunday finest. Very much recommended even if only for a gander.
JL Lee
Thanks so much to Feng Fang for a wonderful 1st shopping experience in Chanel even though I was in most shabby clothes and wear!
I must say I’m very impressed even though I didn’t get anything from Chanel today. But will definitely be back to get stuff from Feng Fang. 👍🏻😁
Yoon Kang
So nice! Excellent service.
Liber Chen
I shopped at Chanel Fine Jewelery in Orchard, Singapore, and was very satisfied with the shopping experience and service here. The store is very stylish and luxurious in design, beautifully decorated and made me feel very comfortable and happy.
In addition, the service of the store clerk is very good. They are very professional and enthusiastic, allowing me to get complete product information and purchasing suggestions. They were also very patient and allowed me to try on various accessories and choose the one that suited me best.
Overall, I highly recommend Chanel Fine Jewelery at Singapore Orchard. They provide a very great shopping experience and excellent customer service. If you are looking for high quality jewelry and an excellent shopping experience, this is a very good choice.
