I had an amazing experience at Chanel thanks to the incredible service from Tze Wei. She was exceptionally kind and patient, taking the time to thoroughly explain all the details about the bag I was interested in. Not only did she help me choose the perfect one, but she also went above and beyond by giving me valuable tips on how to care for it. Her professionalism and genuine enthusiasm made the entire shopping experience so enjoyable. I truly appreciate her outstanding service and will definitely return for future purchases. Highly recommend Tze Wei. Look for her!
Jx
2
I was utterly disappointed with Chanel’s QC.
Purchased a folding wallet and a mini 22 as a gift for my wife last year and everything looks pristine when I was briefly checking the items over the counter.
I returned home overseas, and we gladly unboxed the wallet and to our surprise the foil stamped Chanel’s letter H had a chip off and it looks like a defect.
I mean who would expect getting this from Chanel.. No matter how I would advise customers to check on the items carefully before walking out of the store, especially TOURIST.
Besides that, commendable service from the staff!
Nitika
5
This was my first visit to Chanel store in Singapore and I loved every bit of it.
While there was an initial miscommunication about who had my appointment, my SA Joyce kindly helped me make my first purchase for a pair of sunglasses and even showed me around a few bags that I had in my wish list.
I would love to come back to get more items from my wish list.
Sloth Baby
5
Chanel Takashimaya has an outstanding Client Advisor Khalid.
He is welcoming and knowledgeable.
Khalid assisted me to get the bag i really really want.
He is not pushy like many other Client advisors ive met before.
Khalid made my visit to Chanel at Takashimaya very special and welcomed.
OSCAR WILD
1
My first visit to a Chanel store in Singapore. Attended by a male SA, didn't get his name. but was not really interested to be of service, gave minimum service and a I m too good for this attitude. I am really wondering if I should even spend my 10k with chanel.