Had an enjoyable time picking out stuff from this Calvin Klein outlet. Salesperson Elaine was super helpful and friendly, contributing to the pleasant experience!
siew chua
5
Great happy shopping at underwear,
Associate Fiona so helpful find it my items and request thank you so much.
Meng Foo Choo
5
The display is amazing, colorful underwear on transparent mannequin. One can see the inside and the outside and scrutinise every detail.
pat pat
5
So thankful for Fiona from Wheelock. She was very helpful and went out of her way to order a product that was out of stock for me to collect another day, instead of simply telling me they were unavailable. Really appreciated it since i was looking for it the whole night.
Lovell Quan
3
Ok. Nothing to complain. Also, the selection is a bit small so didn’t get anything in the end. Maybe next time.
Wee Yan Ling
5
Staff Melanie was very attentive to my requests and very friendly and accommodating. Really helped to enhance my overall experience shopping here 👍🏻👍🏻 …
Vannesa S
1
The most horrible experience you can get at a retail brand store. Was serviced by a sales rep name Celine. It felt like I was buying undergarments from a wet market. She was rude and doesn't know the products well. She got confused with the bra sizes and left out things I wanted to try. I bought 4 bras and supposedly 4 matching underwear among other things. When I got home, I realised there were missing underwear. Called the store to verify and Rebecca assisted me in arranging for it to be picked up at another store near me. A few days later, I realised that I might have been charged for another model that was more expensive than the one I had on hand. Called the store again to verify only having to spend an excruciating half hour debating with another sales rep Rachelle on how they didn't make any mistakes and couldn't even differentiate the products I purchased base off the receipt. Requested for Rebecca to sort out and she called me even though she was on her day off. In less than 5 minutes, the matter was clarified and I was indeed overcharged for the wrong item. Rebecca arranged for another pick up and item offset at another store. I have bought Calvin Klein in many countries and this is the first time I have experienced such atrocious customer service. Please avoid going to the Wheelock branch unless you're serviced by Rebecca.
Shane Chih
5
I went to the store at Wheelock and a staff, Fiona who is very helpful and explains patiently the differences between the bra as I’m buying for someone as a gift. Thank you again and I’m very satisfied with the shopping experience at your store!