Reviews for By Invite Only Jewellery

Y

September 12, 2025

5

Leaving a review to thank the male shop assistant who assisted me during my visit at the ION store around noon on 7 Sep (sorry I didn’t get your name!). So obliging, knew his stuff, and assisted with a smile even though I didn’t end up purchasing anything. By Invite Only is lucky to have such a shop assistant.

Jun

September 12, 2025

5

amazing customer service I experienced at the Invite Only store at Ion this afternoon. There was a lady called Penny who went above and beyond to assist me. She was super friendly, knowledgeable, and patient, answering all my questions with a smile on her face. Really impressed with her attention to detail and I appreciate how she made sure I found exactly what I was looking for. It's rare to find such exceptional service these days. She made my shopping experience a real pleasure and I'll definitely be returning soon!

Joanie Tan

September 12, 2025

5

Just visited the outlet at Ion Orchard. Intention is to get myself a ring. I was welcomed by Juliah when I was at the entrance. Very patient & attentive to my needs. She has the initiative to propose what suits me nicer😊 She is also very kind to remind me I have unredeemed points too. End up I bought another pair of earrings. Very pleasant experience. Will come back for more😉

R

September 12, 2025

5

Compared to the Somerset outlet which has really unfriendly and unapproachable staff, the Ion branch staff are very helpful and approachable. Very impressed with how their jewellery do not seem to tarnish at all, and their designs are so beautiful.

Sarah Chia

September 12, 2025

3

Not sure why, but their rose gold plated earrings tarnish faster than other similar places I bought, despite taking similar precautions for the care of these items. Their designs and staff are wonderful, but I would rather purchase from the other places I have been buying from instead, because their brass plated rose gold seems to be more durable, with competitive prices