We’re so lucky to have met Janet. She truly cares about recommending the best option, and she has such a great personality to make us feel truly welcomed. We bought a lovely Serpenti ring from Janet for my birthday.. and she kindly took some photos and printed a lovely shot and gifted a birthday card. Janet made us feel super special - much more so than other brands (ahem VCA, Cartier)… you have a fan in us for life and we’ll only return to Janet for our future purchases ❤️
Kit Hang Goh
2
On 2nd may I brought my necklace to Ochard outlet to fix. There’s a staff named Gerry Chow served us. At first, he’s quite ok and friendly. He told us will take around a month to repair the necklace. After a month, there no follow up from him, I texted him about the necklace he said the necklace still in factory. On end of June still no follow up on him. It ended up I’m the one who text again. After that he only tells me that the necklace is ready. Well as a luxury branded, I don't think I kind of services will happens. Is very disappointing. Thank you for the services.
HN Yeo
5
Thanks Janet Lye for the extremely good service and showing us beautiful Bvlgari jewelry pieces and letting us try on. A great experience and we manage to get what we want with the help of Janet. Thanks again.
jayden
5
Came here on mid July to shop for a ring! Was served by this female staff which is really friendly and helpful. Wasn't pushy at all and was very patience towards us. Will update her name again after I go back to the shop in future and hopefully she is still there.
Derrick
5
Happy New Year 2025!
It was a true blessing in retail experiences with Janet at BVLGARI. Janet is certainly one of the Best Client Advisor there may be in the retail industry. Janet brings great smiles, warm and passion adding on into the retail experiences. Janet is a great professional who has an eye for details and patience. Our purchased closing would not been conducted swiftly if not for Janet’s great recommendation in trust with her. We highly recommend Janet for your next BVLGARI purchases.
Big thank you to Janet and we commend Janet Lye for her great professionalism and the fantastic retail experiences we had at BVLGARI, ION Orchard.
Hosei AVG
5
Prior to visit, I called for appointment, and told them my desired time piece. The SA, Yvonne was professional and advised me what they have and arranged for those items for viewing on my visit.
I was intending to replace my lost aluminum timepiece. Chance upon the limited edition Octo Finissimo, very light and 3-4mm thin. Also on the lady’s LVCEA, that stock was like gone in 30sec demand…
Yvonne Lim and her colleagues were all welcoming, very patience with our selection. Feel very comfortable and pleasant at their boutique.
The area where they host us allow a impromptu meeting with a friend of mine who happens to be at ION.
The layout of the display are very nice, customers are able to take a glance of their displayed items. Rare sets are protected.
There is enough privacy and space to comfortably select your items.
Sherry Ng
5
Janet Lye is one of the best Client Advisor out there. She is really very professional and provided wonderful advice on what rings we should get. Extremely detailed orientated and most impotently, she’s extremely kind and sincere. My husband and I really appreciate her time and effort taken to serve us. Will be back!
cheeheng anthony
5
Warren at ION Orchard Bulgari provided exceptional service during my recent jewelry purchase. His expertise and attention to detail made the shopping experience enjoyable and stress-free. He took the time to understand my preferences and guided me through various options, ensuring I found the perfect piece. Warren's professionalism and product knowledge truly set him apart, and I highly recommend seeking him out for any Bulgari purchases.
Vivian Ng
5
I was just window shopping around Ion and ended up making a purchase at Bvlgari Ion Orchard. I must say it's definitely because of Client Service Advisor, Janet Lye's service. I was greeted by her warm smile upon entering and throughout the whole shopping experience, she was approachable, attentive and gave her recommendations. She wasn't pushy and what puts her apart from the other retail sales I have met is she was very sincere.
I had a wonderful shopping experience with her and will definitely recommend anyone to look for her when shopping at Bvlgari.
Michelle Choy
5
My fiancee and I sincerely wishes to express our gratitude for the exceptional service Janet Lye have rendered.
Her professionalism coupled with patience and efficiency truly elevates our experience which leaves us the best experience and confidence with her competencies and our decision to shop at Bvlgari ION Singapore.
She will be a representative I'd advocate for and recommend anyone and everyone who is seeking to make their shopping experience memorable and impactful positively.
Thank you Janet❤️