May Lu
It was incredibly bad; the dye color faded completely in a week. The environment was also terrible; the hair washing area was filthy, and the salon even smelled like spicy hot pot.
The entrance of Botaniq, a holistic botanical hair care salon, with floral decorations.
A modern, illuminated hair washing station with a comfortable reclining chair.
A woman takes a selfie in a modern salon with stylish chairs and mirrors.
Based on 3 reviews
Out of 2294 shops
Not enough ratings
May Lu
It was incredibly bad; the dye color faded completely in a week. The environment was also terrible; the hair washing area was filthy, and the salon even smelled like spicy hot pot.
Serene
I had purchased a package with GuiRenTang some time ago. At the point of purchase, I was told that the package had no expiry date. However, when I recently tried to make use of it, I was informed that they had “migrated their system” and could not find my records. This is clearly an internal issue, since the last time I attempted to book an appointment, the staff had no problem verifying my remaining sessions. I was then referred to Vivian, who promised to help locate my records. Unfortunately, she has been extremely irresponsible and unresponsive. Despite me following up over 2–3 weeks, she did not provide any updates. When I finally reached her again, she assured me that she would arrange an appointment for Sunday, but she never followed through and I have not heard from her since, very insincere personnel. This repeated lack of accountability and action has completely eroded my trust in this business. It is exactly this kind of irresponsible handling that makes consumers wary of signing package deals. Based on my experience, I strongly would not recommend GuiRenTang, as the money you pay may not materialize into the services promised. I’m done chasing and I take it as spending money for a lesson. AVOID
Tani Sha
I come here weekly for my hair wash! It’s my go to place because of good service and comfort. Look for P and Kim, they are really lovely and always ensure I am comfortable. Looking forward to try out their treatment too. Highly recommended ☺️