Reviews for Bose Paragon

Niki Tan

December 31, 2025

5

My husband and I went into the showroom at Paragon intending to purchase a headphone. Ivan, who served us, was very patient and very accommodating to our needs, helping us come to a decision on the product to purchase. Kudos to his great service! If you're looking for some advise regarding Bose, do look for him.

Paul Handley

December 31, 2025

5

Excellent service from Shah who kept in touch with me whilst I ensured I was purchasing the right unit. Had some teething issues after purchase (user issues) and shah kept in touch with me, even during his day off, made arrangements for me to visit Service Center, who were equally helpful. Buy Bose and buy from Bose Paragon (not online) as you get the best service and follow up care.

Kelvin Chua Weng Kheong

December 31, 2025

5

Ivon store manger was amazing .. very well experienced. I will recommend customer to look for him !

Lynette Teo

December 31, 2025

5

Bought a Bose sound bar at Paragon. Customer service by Mr Ivan See was sterling and he even waited at the pick up point for me to drive my car over to collect the sound bar (car was parked a distance from Paragon). Kudos to the team for their excellent service.

Celine Siow

December 31, 2025

1

Horrible customer experience at Bose when we visited last weekday. It was an empty showroom and for possibly ready to drop a few grand on the home theatre system - the experience we had left us flabbergasted. Hardly post bad reviews but this was sooo bad I had to. • wanted to a demo of the home theatre system and had some questions about how sound will be like on movies + music • was told none was available • staff servicing us couldnt wait for us to finish our question and interrupted with ‘no i understand what you are looking for but we dont have anything like that’; seemingly frustrated about our asks • we wanted to continue understanding the system and its tuning and controls, we had to take over the ipad controls as he couldnt give us a proper demo on tuning the different features such as bass etc • we looked at the bluetooth speakers and asked if they hve any recommendations for the type of stand customers typically used • again before he could answer my question; he interrupted and said no. • the other colleagues just stood and watch the painful 20mins ordeal We walked away feeling like we were not wanted at the store and this Bose showroom provides nothing except for hardware sitting on a few nice looking table top. The upside is that Bose do have a good system. The downside is that; if you decide to have a showroom; then please either equip your retail reps effectively or dont. If they lack knowledge, at least make up with a friendly personality. We might as well google online if we didnt want a good retail and demo experience. If all the previous bad reviews didnt prompt you to do anything, then a good customer experience isnt important to you - why bother having a shop front?