Went to Ion to get a shirt as Christmas gift. The lady was friendly to help to check with wheeler lock which have the size I wanted and reserve for me. I went over about 5 minutes later. The sales lady over there told me off that there was no call or any reservations done. Then she just pointed those in front to ask me select from there instead.. I can’t find the colour that I wanted so I asked her to check and she told me off. All colours already displayed. The colours and the design that this store carries may not have been the same as other store. But I told her the staff at Ion did check that this store has the colour and size I wanted. Then she just left me aside blousing other design. Awhile later she showed me a piece from the opposite counter and asked was that the one I wanted. Then she went to the store to get the size . I asked whether any discount for members. She said no , only for platinum customer with some discount or points to redeem. What’s makes her think I was not a platinum customer? She should at least ask whether I am a platinum member or using any one platinum account to purchase.
This was the worst customer service I ever encountered
Eugene Leong
5
Lloyd was so patient in educating me how what where for my bowtie event tomorrow. He even help steam the outfits cause I'm so last minute. Best efforts and service. I'll come here again, set me back less than $500!!
L
5
Good service by the staff, please continue to bring in more variety of fashionable formal and smart casual / casual man outfit , thanks lot 🙏🙏 …
Tan Yong Kuan
5
Joe's service at Benjamin Barker was outstanding. His attention to detail and knowledge of their collection impressed me. He helped me find the perfect outfit and ensured everything fit perfectly. Joe's dedication to customer satisfaction and friendly demeanor made the experience enjoyable. I highly recommend him for a top-notch shopping experience. Thank you, Joe!
Sathiya Bamah
5
I had a good experience. I accompanied my son and husband to buy suits and tie for them.
Annie the shop in charge patiently and caringly attended to all our requests. She was so knowledgeable about everything. Even though we took our time she did not complain and courteously attended to us inspite of the shop being crowded. We were very impressed with Annie’s hardworking nature. KUDOS to Annie!!!