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Rating Summary

3.6

10 reviews

5
80%
4
100%
3
80%
2
60%
1
40%

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Reviews for Bell Ross

Tom Kamm

Tom Kamm

3

It's okay, only passed by.

Rushi Jape

Rushi Jape

3

Good for Indians....

JK ONG

JK ONG

4

Like the brand

Prince Yikai

Prince Yikai

5

Just went to enquire about my watch issue at mandarin gallery outlet , The service man was excellent, gave me solutions and tips of how to wind my watch , have learned a lot from him 🙏 Very polite and patient man ~ …

Macoto Hatanaka

Macoto Hatanaka

5

Good customer service. I had a pleasant shopping experience.

Kenrick Lam

Kenrick Lam

3

Not much to see here and hidden in a small corner. Only one staff member was present to answer questions. Did not offer that much help. Not many catalogues were there to look at, was told they were for display only.

Aurelio Fajardo III

Aurelio Fajardo III

5

Friendly staff. My cousin was able to buy strap for his watch.

Matthew Christian

Matthew Christian

2

I’m very disappointed with the poor service and lack of communication between the service department and the boutique. First experience: I visited the service department and found no one at the reception area. I had to knock repeatedly on the glass door before someone finally attended to me. No apology was given. This felt unwelcoming and unprofessional. Second experience: I was previously informed that I could purchase the screw I needed on its own. However, upon arriving, I was told I needed to bring the entire watch — information that was never communicated to me beforehand. Unfortunately, the watch is currently in Indonesia, making this request impossible at the moment. Such miscommunication and lack of basic service standards can easily drive loyal customers away. I have always admired the brand, but experiences like these genuinely make me question whether it’s worth staying loyal.

Ded F

Ded F

1

Post sales service is super poor Bought a BR05 for >10k, and i only needed a screw bracelet replacement Extremely disappointed with the quality of bell & ross, as well as post service

garnet harrison

garnet harrison

5

Bought my first Bell and Ross here on a trip to Singapore. The gentleman that runs the shop is very knowledgeable and helpful and gave me a lot tips and advice. Will return on my next trip Singapore.