Went to AsiaMedic Wellness Assessment Centre for my annual health screening and I'm pleasantly surprised by how fast I can complete all stations in slightly over an hour. The staff there are very well organised and I don't have to wait very long before I go to my next station. The premises are clean and well maintained. Though they said the report will be out in a month, I actually received mine after 1 week. Highly recommend if you're looking for a comprehensive health screening.
Viva La Vida
4
Entrance is located in the carpark itself on level 6 and not within the mall. Easier to park at level 6, lift is pretty slow. Was a little apprehensive initially to get my health screening done here after reading all the bad reviews. It was unexpectedly pleasant though. The staff at the different stations were friendly and approachable. I had a good experience with Sunarti (if I got her name right) at the reception. Pretty crowded though, it took me about 3 hours to complete the health screening including mammogram and pelvic ultrasound. Would be great if the waiting time would be reduced.
Ivan Lian
5
I visited for my annual medical check-up and was pleasantly surprised to be done within an hour. The waiting time at each station was minimal, and the staff were professional, caring, and attentive, ensuring I felt well taken care of throughout the process. They even provided breakfast after the fasting required for the blood test, which was a thoughtful touch. Excellent service—keep up the great work!
Amanda Jo
5
I recently went to AsiaMedic for an MRI screening and had a great experience. The facility was very clean and well-maintained, which made me feel comfortable from the start. Everything was organized, and the staff were professional and efficient throughout the process. Definitely recommend if you're looking for a smooth and reliable screening experience
spooky cookie
2
I recently did a pelvis ultrasound here on a weekday via referral. The process was smooth, the staff were pleasant, and although the wait was slightly long, the overall experience at the clinic was decent.
However, I had a poor experience afterward when trying to clarify a billing issue via their WhatsApp. I was charged for both TA and TV ultrasounds, but only the TA was performed. Initially, reception insisted there was only one standard price for a "pelvis ultrasound." But when I pointed out that I had previously done a TA-only scan with them at a lower price, they changed their explanation. They then claimed the TV scan was omitted because it wasn’t necessary, but still charged for both since the referral mentioned both.
This raises some ethical concerns. If a service is omitted, patients should be informed beforehand, especially if they’re still being charged for it. This gives them the chance to contact their referring doctor to revise the referral and avoid unnecessary charges.
The WhatsApp response was also disappointing. The receptionist was defensive and kept changing the explanation. At one point, they said the charge couldn’t be adjusted because the sonographer had "confirmed" it, which is odd because I don't think financial decisions are made by the sonographer.
I’m leaving this here as constructive feedback because I didn’t feel heard through their internal channels. The in-person experiences I've had were pretty ok, so I hope the clinic can improve customer service and transparency around billing moving forward.
Raghu Raman
3
Overall, my experience at the clinic was good. The staff at registration were helpful and efficient, and Vani, who did my blood work, was excellent, very professional and skilled, I barely felt anything.
However, I was uncomfortable when the doctor asked me personal questions in the hallway in front of other patients, which I felt should have been done privately.
Kok Leng Koh
4
The lady who took my blood was not experienced and caused pain yo my arm ( i never experience such pain when taking blood )
Sharmaine who took my weight ; height , blood pressure and eye pressure is very jovial and joyful and professional . Like her countenance !
Ricky Lee
5
Just done my Annual Health Screening first time here at AsiaMedic Wellness. This clinic is run very systematically and efficiently. The Staffs and attending Dr Lisa Ho are friendly, helpful and cheerful. My blood test sample taken by their staff Devagi was done with care and more importantly it was painless. Very impressed that I did not felt any discomfort. Good Work AsiaMedic Wellness Team 👍🏻👍🏻👍🏻
Definitely will return here for my next Annual Health Screening😃😃😃
Kate Lee
2
I called the centre but the person that picked up the call was not very helpful and did not explain any package option. Just told me that there're lots of package. She should have referred me to a page or ask question to assist me. I have been a repeat customers for 2 yrs but this year I am gg to another screening centre that is more patient and gave more information on the Web.
Mushahrin
4
Had my assesment a week ago. It was a smooth procedure from beginning to end. the reception was friendly as well as the rest of the staffs and doctors.
But the malay lady who took my blood samples was abit impatient and her tone of voice was abit unacceptable.
Was told to take my breakfast but i was dissappointed when i saw the area was full of ppl who was not eating and hogging the tables and placed their bags on the chairs. really selfish. Maybe the clinic shld place a sign on the table or inform that no waiting is allowed (for non-patient).
But overall experience is good. Will definately come back for my check up.