I recently visited the Armani Privé store at Orchard Ion to purchase a wedding anniversary gift for my wife, and the experience was both pleasant and professional.
Eric, the store assistant, provided outstanding service. He warmly welcomed me and took the time to understand the occasion and my wife’s preferences. His extensive knowledge of the Armani Privé fragrance collection was evident as he carefully guided me through the scent profile, explaining the scent’s unique notes and the beauty of the fragrance.
Eric’s attention to detail truly elevated the experience. He beautifully wrapped the gift and included a handwritten note wishing us a happy anniversary, adding a heartfelt personal touch. I was also thrilled to learn that the purchase came with a gift box containing seven additional items, including a lip gloss, foundation, and three other perfume vials. Since I wasn’t confident in selecting makeup colors or foundation shades, Eric went above and beyond by referencing a photo of my wife to expertly guide me toward products that complemented her skin tone.
Thanks to Eric’s professionalism and enthusiasm, selecting the perfect gift felt seamless and enjoyable.
Amirah
5
Visited this outlet on 5 July and was served by Casey who was friendly, soft spoken and attentive. It was our first time exploring this beauty brand and she guided my mum and me through their best selling products while sharing useful application tips. We learnt a lot and were instantly sold. She even assisted with our ION+ points which was beyond her scope. Great service and highly recommend Casey!
Shelia Nagiah
5
Recently I visited the Armani store at Ion. I had a fantastic experience with Eric, who was exceptionally professional and helpful. I initially came in looking for a lip product, but he went above and beyond by introducing me to a foundation that turned out to be amazing. He took the time to thoroughly explain the products, ensuring I found the best fit for my needs. His knowledge, patience, and excellent customer service truly set him apart. Eric is an outstanding beauty consultant, and I highly recommend him.
minghui lin
5
wanted to compliment vivian for her wonderful service, she immediately approached as i entered the store, she set the a really good first impression and assisted me with my purchase. I never purchased here before but ill definitely come back and look for her when i need anything from giorgio armani :)
Nieves Garcia
5
I had an amazing experience with Eric at Armani Beauty at Ion. From the moment I walked in, he made me feel welcome and comfortable. His positive energy and kindness were truly refreshing. She took the time to make sure I was choosing the right products for me with zero sales push, he even try them in me and ended doing my make up! you could tell he’s really passionate about make up and knows well the products. I left the store feeling confident and beautiful, with a fresh set of make up for my dinner plans. Thank you for making my visit so enjoyable!
devmini desilva
5
I recently had an outstanding shopping experience at the Armani store in Orchard. The products, as always, were of exceptional quality, reflecting the high standards that Armani is known for.
What made this visit truly memorable was the incredible assistance I received from the sales person . He was absolutely helpful and exceptionally kind, making the entire shopping process a pleasure. He took the time to understand my preferences, offered valuable suggestions, and ensured that I found exactly what I was looking for and provided a gift box also.
I left the store feeling very well taken care of and appreciated as a customer.
I highly recommend visiting the Armani store at Orchard for both the exquisite perfume and the outstanding customer service. I will definitely be returning for future purchases!
Viktoria D
5
I decided to visit the Armani makeup store at Ion and was greeted by Eric, who was absolutely incredible! His professionalism, knowledge of colors and tones, and helpful recommendations made my visit truly enjoyable. I left not only impressed with the service but also confident about my makeup choices. If you’re looking for high-quality makeup and exceptional service, I highly recommend Armani makeup. And if you’re feeling lost or unsure about what to choose, Eric is the person to see!
Mandy Lim
5
I visited the Armani store at Orchard for the first time today and was truly impressed by the exceptional service provided by Beauty Advisor Steven.
From the moment I stepped in, he greeted me warmly and attentively listened when I mentioned that I was looking for a good foundation. He patiently explained the different types available and recommended the ones best suited to my skin type. Since I was in a rush, he was quick in providing tailored recommendations without any pressure to purchase. Instead of upselling, he thoughtfully suggested skincare products I might explore during my next visit when I have more time.
Steven went the extra mile by applying the recommended foundation for me, carefully explaining how it complemented my skin type. He was meticulous in selecting the perfect shade and even encouraged me to observe the before-and-after effect. His patience and expertise truly stood out.
Before wrapping up, he also introduced me to the membership program, highlighting the perks I could enjoy in the future. Despite my brief visit, I had a thoroughly enjoyable and seamless experience, all thanks to Steven's professionalism and genuine care.
A big thank you to Steven for making my first visit such a pleasant one! I’ll definitely be back.
Keng Li
5
I just want to take a moment to say how impressed I am with the service I received from Eric! His recommendations were spot on, and he made the whole experience so enjoyable. Eric really listened to my preferences and helped me find exactly what I was looking for. Thank you for being so kind, patient and knowledgeable, to me and also to my friend – we’ll definitely be back!"
LK D'cruz
5
Visited the outlet in Raffles and Zi Yu took me on a fragrance adventure not only comparing fragrances but exploring great layering options between fragrances. Thank you Zi Yu!