Want to warn others about them. They are very nice to you when it comes to renewing your package but the after sales customer service is clearly absent.
Had changed a class to an earlier class because I arrived early instead of waiting for a later class which the system had automatically put me on as I was waitlisted. They were prompt to offer to take the latter booking off but never acted on it. This impacts me because I am not on an unlimited package but on a per entry basis and every booking reduces my entries. This isn’t the first time as they also ‘forget to act on it’ for a previous occasion. So be careful about what they promise you.
Secondly, the maintenance of their bathrooms has much to be improved when the floor in the shower rooms are slippery due to accumulation of algae.
Rina Lim
5
Spa Ambience is great.
Front counter Veronica & Angeline will never forget all our appointments always remind us in advance.
Service is excellent
Facial therapist Sammi is always very considerate with our skin conditions.
Body therapist Ivy always does a great job on me.
Keep up the good work Plaza Sing Spa.
加油
Jacey Yeh
5
Been with Amore for years and stayed on because the staff (especially front counter Veronica and therapist Choco) are really friendly, warm and deliver good service. Always feel welcomed coming here and relaxed by the end of the treatment session. Rooms are always clean and pleasant too!
Daniel Choo
5
Very helpful staff. Unlike Ponggol Coast outlet customer service are very rude.
B K
1
My package was signed with Seletar Mall and I attended all my lessons at that outlet. After weeks of business travels, was trying to book a class this evening and realize that the outlet has permanently closed down?!?! No decency to email or send a text messages or give a call to your customers about the ceasing of its operations? Beware of not to renew or sign any new package with this company. Their outlets are gradually closing down or has downsized islandwide.