Have been buying my leather handbags from AIGNER located at Paragon.Not only for the unique design with new arrivals each time but also for the awesome quality type of leather
Normally use it for daily use so even during rainy days it is very easy to clean off the water drops on the leather with a dry cloth.The leather still looks new and completely unaffected.
In short, OVERALL THIS BRAND IS VALUE FOR MONEY AND IS IN A CLASS OF ITS OWN
Tribute for all sales staff for the great customer oriented service, know well products knowledge etc with special
mention to MICHELLE for all her friendly service etc which makes shopping in the shop very wonderful and memorable occasion
hazel lim
5
I love the aigner hand bag design. It is special, elegant and exclusively. Worth buying. Besides I love the sales person, Ms Michelle service which is excellent.
John Cheah
5
Sarah is excellent. Bought 2 bags!! Suggest give her a pay rise and promotion.
Roziah Othman
5
Good customer service, thank you Michelle. Appreciate your advice on the different types of bags.
Chew Tee
5
I’m a regular customer who always served by Sarah, her service is excellent as she is very patient and always do her best to serve me. Bought few items in total of 8 bags and wallet and now bought my 9th item. Excellent service and quality bags.
Nur Aqilah Kamalruddin
5
Sarah was very patient in attending to us. She gave me 3 days to think about it and wasn’t pushy about selling. I’m very pleased with her service. Thank you Sarah!
Karpatee
5
Excellent and attentive service by Michelle, love my new bag, been looking for this and found this here.
cakrawali abas
5
I shop aigner bag here and got very good service from ms.sarah
Joan Valdez
5
We’re looking for a bag. Then AIGNER got our attention here in PARAGON
PLAZA, Singapore.
The size of the bag is just right for my mom. Perfect for everyday outfit.
Plus the staff are so attentive especially Michelle and Sarah.
Tuan Simi
1
This one star review is for the online sale on Aigner SG website. I paid for a bag on 10 July 2023 and waited patiently for 5 to 7 working days to be delivered as stated in the terms. I also emailed on the 4th and 6th day to have an update of my order but Aigner customer service did not respond. Today, 19 July 2023, I emailed the customer service again in the morning hoping to get a reply but still in vain. At 4+pm, I called the parent company Aura Prestige to enquire about my order. My call was passed to an Aigner representative. Judging from her opening greeting, she had read my emails enquiring about my order. She explained that they were waiting for the warehouse to update them on the availability of the bag. The bag was bought from retail store which share the same inventory as website. Does this make sense to anyone reading this? You could have called me immediately after receiving my order and alerted me that item was unavailable and offer refund. And this incident happened TWICE. Actually did your staff choped the bag and left the customer clueless for purchasing an empty stock? If I did not call today, I would still be kept in the dark and no refund offered. Your online services gave awful experience.